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FROM THE EDITORS VIRTUAL DESK

Hi everyone, I hope you have all had a productive week. There is a lot of news this week and I myself have been extremely busy working with our amazing customers on VMware solutions. This quarter from a TAM perspective we have our customer satisfaction survey (CSAT). This is the most important aspect of our work as VMware TAMs, ensuring that our customers are satisfied with the service that we deliver to them. Above all of the metrics that we collect and work we do with our customers or behind the scenes the CSAT represents how our customers see not just the VMware TAM program but also the services that we as TAMs provide to them directly, hence this is a very personal part of our work and the results can affect us.

As TAMs we are advisors, architects, specialists, influencers and many more things but above all we are trusted by our customers and this survey is one of the most important ways in which we get feedback on how well we are doing and how much our customers trust us.

I wish you all a fantastic week, if you are a TAM customer and receive the survey please take the time to complete this and bear in mind the importance this has on your TAM and how seriously we take this survey at VMware.

 

Virtually Yours

Neil Isserow

Staff Technical Account Manager, Team Lead

San Francisco, CA

 

FEATURED SOLUTION (editor: Daniel Mizrahi)

VMware vRealize™ Business™ provides transparency and control over the cost and quality of IT services. By providing a business context to the services IT offers, vRealize Business helps IT organizations shift from a technology orientation to a service broker orientation, delivering a portfolio of IT services that align with the needs of line-of-business (LOB) stakeholders. vRealize Business provides the business management capabilities necessary to manage the business aspects of today’s emerging hybrid cloud environments, helping to facilitate IT transformation, enabling customers to reduce capital and operating expenses and improve service delivery performance.

KEY BENEFITS • Drive IT Transparency - Embed financial transparency across the extended enterprise including LOB, IT and third-party vendors • Align IT with the Business - Meet LOB expectations regarding portfolio of services and costs, shifting to a business orientation • Accelerate IT Transformation – Power CIO agenda by supporting fact-based decisions on current and future IT investments

http://www.vmware.com/files/pdf/products/vrealize-business/vrealize-business-datasheet.pdf

Introduction to VMware vRealize Business

http://bcove.me/tefp0gje

HOL-SDC-1611 IT Cost Transparency with vRealize Business

http://labs.hol.vmware.com/HOL/catalogs/catalog/94

Introduction to vRealize Business Standard, Advanced and Enterprise editions

https://www.youtube.com/watch?v=AVOzE0268LU

Did you know?

vRB is also offered as a subscription service for the Advanced and Enterprise editions

 

TAM WEBCASTS (editor: Michelle Kaiser)

 

Please head over to our dedicated TAM Webcasts online URL:
http://tinyurl.com/tamwebcasts


NEWS AND DEVELOPMENTS FROM VMWARE

GENERAL NEWS

 

Virtual Volumes for Database Backup and Recovery

 

In the first part of this series we provided a high level view of the benefits of using Virtual Volumes enabled storage for database operations. In this post, we will examine in more detail how Virtual Volumes can improve the backup and recovery capabilities for business critical databases, speci...

Nov 7, 2015 1:22:13 AM

 

Public CA Certificate Expiration, Snapshot Consolidation Error and Top 20 Articles from KB

 

Each month, we share the top news, alerts, and announcements from our sister blog, VMware Support Insider published by VMware Global Support Services (GSS). Read on to find out what you might have missed. ALERT: Products with public CA certificates expiring Nov.1 | Are you affected? As of Novembe...

Nov 6, 2015 4:00:45 PM

 

VMware TAM’s Can Help Enable Your IT Transformation

 

By Wes Poole When investing in VMware’s Technical Account Manager (TAM) program, some customers focus solely on cost and purchase a low tier of service. That approach neglects an important consideration: the future value of TAM deliverables across the entire enterprise. TAMs work with you on an a...

Nov 5, 2015 8:40:55 PM

 

Updating to VMware Tools 10 – Must Read

 

In September we announced that VMware Tools 10.0.0 Released and that VMware is now shipping VMware tools outside of the vSphere releases. Since then, we have received a lot of feedback from the community, customers, and internal folks alike. I would like to let everyone know that we have listened...

Nov 5, 2015 4:04:23 PM

 

Congratulations to our new VCDXs!

 

We’ve just finished another great run of defenses, providing us another record number of both new VCDXs as well as doubles. Congratulations to the new VCDXs! Data Center Virtualization Jayson Block (double) Gregg Robertson (#205) Jason Grierson (#206) Krzysztof Hermanowski (#207) Andrew Smith (#2...

Nov 5, 2015 3:22:31 PM

 

5 Steps to Build a Security Strategy for the Digital Enterprise

 

From team bonding to micro-segmentation: a 5-step journey to develop a proactive security mindset in your cloud organization. By Pierre Moncassin Only a few years ago security was at best an afterthought for some cloud teams., Everyone in the team thought that security was someone else’ s problem...

Nov 4, 2015 9:44:30 PM

 

Have You Been Reverse-Mentored by a Millennial Lately?

 

  Have You Been Reverse-Mentored by a Millennial Lately? By Bask Iyer, CIO, VMware From sending quick messages to friends, to making payments at Starbucks, to getting turn-by-turn voice-guided navigation to a restaurant, to sharing videos with family members in another part of the world—smartphon...

Nov 3, 2015 7:08:47 PM

 

2016 VCDX Defense Improvements

 

Q4 is always an exciting time for the VCDX program. As the year wraps up, this is time we spend planning, reviewing, and adjusting for the coming year. There are a few areas that have long been in discussion with the two VCDX Advisory Council members all year, as well as, many of the panelists. T...

Nov 3, 2015 4:12:28 PM

 

Top 20 Articles for October 2015

 

Here is our Top 20 KB list for October 2015. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article. VMware ESXi... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]

Nov 2, 2015 3:48:30 PM

 

vCloud: The Past Week in Review

 

  Busy week? Now you can catch up on all the topics we discussed on the VMware vCloud blog in one place! From interactive workshops to new offerings, here’s the past week in review: Speed Application Development with vCloud Air vCloud Air application services offer a variety of resources develope...

Nov 7, 2015 5:00:47 PM

 

Virtual Volumes for Database Backup and Recovery

 

Virtual Volumes for Database Backup and Recovery In the first part of this series we provided a high level view of the benefits of using Virtual Volumes enabled storage for database operations. In this post, we will examine in more detail how Virtual Volumes can improve the backup and recovery ca...

Nov 6, 2015 12:55:32 AM

 

How NSX Simplifies and Enables True Disaster Recovery with Site Recovery Manager

 

By Dharma Rajan VMware Network Virtualization Platform (NSX ) is the network virtualization platform for the software-defined datacenter (SDDC). Network virtualization using VMware NSX enables virtual networks to be created as software entities, saved and restored, and deleted on demand without r...

Nov 5, 2015 11:37:06 PM

 

vCloud Air Network Service Provider Spotlight: NaviSite and VMware team up to deliver both Security and Agility

 

Getting security, business and customer-centric efforts to synchronize across the globe is no small feat, but enterprises must do exactly that everyday. IT experts, those capable of managing sensitive data without downtime, can help any organization tackle this daily task. This month’s vCloud Air...

Nov 5, 2015 5:00:35 PM

 

What’s New with vRealize Automation 7

 

As announced on October 13th, we will be releasing the latest version of our market leading cloud automation software, vRealize Automation 7 this quarter. To be notified as soon as the download becomes available please register here. What’s New with vRealize Automation 7.0? To learn more about th...

Nov 5, 2015 2:00:58 PM

 

Optimize the Performance of Your Applications in the Cloud

 

It’s that time of year. We are fast approaching the holiday season, where many companies will experience a surge in system usage. You’ve heard about it in the news in prior years: a major company experienced a performance issue where an application was not able to handle the unexpected surge in s...

Nov 4, 2015 9:00:11 PM

 

vRealize Automation 7.0 – vCloud Air Enhancements

 

By now you’ve probably heard about the upcoming vRealize Automation 7.0 release and gotten an overview of what’s coming. In this post, I’d like to talk briefly about one of the areas we’ve been working on — our integration with vCloud Air. The theme for this release and this feature area in parti...

Nov 4, 2015 7:04:17 PM

 

Modern App Development in the Mobile + Cloud Age

 

Developing applications in today’s landscape is getting increasingly complex. Mobile devices, cloud networks and legacy systems all affect and drive your efforts in different ways. So how can you master these elements and deliver modern applications to your stakeholders? Over the next few weeks w...

Nov 4, 2015 5:00:35 PM

 

A Closer Look at VMware vCloud Air Object Storage Powered by Google Cloud Platform, Part 2

 

VMware vCloud Air Object Storage powered by Google Cloud Platform is a new offering for addressing the need for highly durable and scalable storage. In part 1 of this blog , we introduced the key concepts of service accounts, buckets, and objects. In this second part, we will go over advanced fea...

Nov 3, 2015 5:00:00 PM

 

VMware NSX and vRealize Automation Help the University of New Mexico Improve Security and Compliance

 

by Rich Bourdeau The University of New Mexico is a state run university and research institution with over 35,000 students and 9,100 staff. For the last two years they have been utilizing VMware’s vRealize Automation to improve the speed, efficiency, and reliability of the IT resources they provi...

Nov 3, 2015 1:49:04 PM

 

Speed Application Development with vCloud Air

 

By: Nitin Saxena As the pace of business competition escalates, so has the need for solutions enabling enterprise business agility. Meeting this demand requires many organizations to quickly develop and deploy new applications, placing enormous pressure on developers to create new web and mobile ...

Nov 2, 2015 8:00:49 PM

 

vRealize Automation 7.0 – New Event Broker Enhances Lifecycle Extensibility

 

vRealize Automation – Event Broker IT administrators need a flexible way to extend the out of the box automation with vRealize Automation. Although vRealize Automation is a purpose built cloud management tool that automates the delivery of infrastructure, applications and IT services it needs to ...

Nov 2, 2015 11:17:17 AM

DESKTOP

 

Miss Our Recent Socialcast Webinar? We Have You Covered

 

Last week, AirWatch hosted a “ What’s New with Socialcast? ” webinar, which included some great new product updates, feature enhancements and use-case stories. Socialcast experts, Jens Koerner, Director of Product Management, and Inna Fabrikant, Senior Client Development Manager, went in-depth on...

Nov 6, 2015 6:17:45 PM

 

What’s New in VMware Identity Manager, Cloud – October 2015 Release

 

By Vikas Jain, Director, Product Management, VMware Identity Manager, VMware This overview of new technology represents no commitment from VMware to deliver these features in any other generally available product or service. Welcome to the first of our “What’s New in Identity Manager” blog series...

Nov 6, 2015 6:13:47 PM

 

Who Wants a Free Nexus 5X? Google’s Android for Work Giveaway Headlines this Week’s Mobile News

 

Google offers up freebies to get businesses started on Android for Work. Free phone, anyone? Google offered up a free Nexus 5X to the first 3,000 businesses that deploy EMM (hopefully with AirWatch <insert winky face>) and set-up Android for Work. If you missed this announcement and more during t...

Nov 6, 2015 6:03:51 PM

 

VMware App Volumes 2.9 Technical FAQ Now Available

 

By Gina Daly, Technical Writer for Technical Marketing, End-User Computing, VMware The VMware App Volumes Technical FAQ has been updated with questions and answers pertaining to VMware App Volumes 2.9 . New features in App Volumes 2.9 include support for multiple vCenter Servers and application d...

Nov 6, 2015 5:06:58 PM

 

8 Things You Need to Do in a Secure Software Development Shop

 

How did we get here? Seriously, how did we get here? How is it that software is so notoriously poorly written that we must implement things such as firewalls, URL filtering, IPS and malware detection and yet we still routinely observe hacks against high-profile targets? If software were secure by...

Nov 5, 2015 5:29:40 PM

 

VoIP and Videoconferencing on View Desktops in Horizon 6

 

By Tony Huynh, Product Line Manager on the View team, VMware and Karin Li, Senior Member of the Technical Staff on the View Quality Engineering team, VMware VMware has just updated its paper on Microsoft Lync in a View environment. Microsoft Lync 2013 on View in VMware Horizon 6 includes compatib...

Nov 4, 2015 9:47:08 PM

 

Connect. Learn. Innovate: Register Free for the Windows 10 Tour

 

Windows 10 is ready for the mobile enterprise, and we’re ready to help you get in on the Windows 10 action. We’re hitting the road with Microsoft as a launch partner for the Windows 10 Tour. Join the Windows 10 and Office Tour November-December 12 Cities across the U.S. REGISTER FREE FOR AN EVENT...

Nov 4, 2015 5:14:26 PM

 

Join Us for Android for Work Live!

 

We’ve been working closely with Google as part of the Android for Work program to deliver innovation to you and your enterprise. By bringing together manufacturers, developers and enterprise mobility experts, Android for Work delivers more than “mobile first” and access to email, calendars and co...

Nov 3, 2015 8:53:19 PM

 

#TipTuesday – Make It Easy to Access

 

It’s time for tip #9 in my 12-part series on my best advice for building a successful enterprise social network (ESN). This one is related to tip #8 which is “ Integrate your ESN where people do their work .” However, that tip focused on the applications and workflow to which people are accustome...

Nov 3, 2015 7:51:27 PM

 

What Customers are Saying about Horizon 6.2 [VIDEO]

 

By Courtney Burry, Sr. Director Product Marketing, End-user Computing, VMware VMWorld 2015 has now come and gone, but this year’s events were by far the most successful we’ve ever seen. Between San Francisco and Barcelona, over 33,700 people joined us from all over the world. At these two events,...

Nov 2, 2015 8:00:01 PM

 

VMware Horizon Integration – How the Pieces Fit Together, Part 2

 

By Anthony Rizzo, Staff End-User-Computing Technologist, VMware Part 1 in this Horizon Integration blog series introduced the concept of VMware Horizon as a very flexible and adaptable tooling system for building next-generation end-user-computing architectures—and interoperability is a key contr...

Nov 2, 2015 4:10:40 PM

 

PARTNER

 

Get Ready to Witness Innovation in Action at Fujitsu Forum 2015

 

The Fujitsu Forum is taking place November 18-19 th in Munich, Germany where over 13,000 ICT experts and opinion-leaders will arrive from over 80 countries around the globe in order to experience first hand, Human Centric Innovation in Action . The conference will highlight the industry’s drive t...

Nov 6, 2015 11:14:02 PM

 

Get a Partner’s Perspective on the VMware Partner Demand Center

 

Watch this short video to learn how Softchoice is driving business and leads through key offerings in the VMware Partner Demand Center. See how they are leveraging Integrated Campaigns and Website Content Syndication to reach their customers. The post Get a Partner’s Perspective on the VMware Par...

Nov 6, 2015 4:32:56 PM

 

Our First Cloud Management SaaS Solution

 

Learn more about vRealize Air Compliance available in North America only at the moment). As your customers move to the cloud, this new SaaS service brings many new innovations to help them gain greater visibility into the configuration and compliance of their virtual infrastructure. The post Our ...

Nov 5, 2015 6:43:39 PM

 

Join the new Partner Link Group – Management

 

Login with your Partner Central credentials and then join the new ‘Management’ group to stay up to date on technical, sales, marketing, and training for vSphere with Operations Management, vRealize, and vCloud Suite. The post Join the new Partner Link Group – Management appeared first on Partner ...

Nov 4, 2015 7:07:13 PM

 

The Call for Partner Innovation Award Nominations is Open

 

Learn more about the benefits of winning an award today and submit your nominations by November 30, 2015 at 11:59pm PT. The criteria for each award relates to growth, sales, net new customers, and marketing. The post The Call for Partner Innovation Award Nominations is Open appeared first on Part...

Nov 3, 2015 7:18:19 PM

 

VMware TAP Team Expands Program Benefits and Offerings

 

We will be hosting our quarterly webinar for TAP partners on Tuesday, November 17th at 10 AM PST. During this webinar we will have three separate presentations with relevant updates for our TAP Partners.   The first presentation will focus on the expansion of benefits for our TAP partners. Most n...

Nov 2, 2015 7:28:09 PM

 

Attn: NORAM Partners – Velocity to Millions Incentives Open Now

 

Partners are building pipeline and capturing incentives each week during November. Top 3 reps with the Most Approved opportunities get awarded each week. Focus on VMware all month and you could win every week. More incentives are also available…. Review V2M prize details and build the pipeline yo...

Nov 2, 2015 4:41:13 PM

 

MORE NEWS AND DEVELOPMENTS FROM AROUND THE WEB

 

Docker Container for the Ruby vSphere Console (RVC)

 

The Ruby vSphere Console (RVC) is an extremely useful tool for vSphere Administrators and has been bundled as part of vCenter Server (Windows and the vCenter Server Appliance) since vSphere 6.0. One feature that is only available in the VCSA's version of RVC is the VSAN Observer which is used to ...

Nov 8, 2015 8:29:25 PM

 

VMware's Andy Cary talks to Eric Sloof about the education and certification

 

Watch this video to learn more about VMware's certification roadmap. One of the questions I receive most is: I have mulitple accounts, how do I have them merged? Send an email to certification@vmware.com asking for your accounts to be merged. List any possible email addresses you may have and ind...

Nov 6, 2015 8:40:00 AM

 

Controlling NBD Traffic Flows with the ESXi Routing Table

 

Digging around into virtual networks is a particular hobby of mine , especially when it comes to creating opportunistic traffic flows to specific networks. Recently, I came upon a scenario in which an environment had a mixture of 1 GbE and 10 GbE on their servers. The 1 GbE links were used for ma...

Nov 5, 2015 6:52:11 PM

 

Using Ansible to provision a Kubernetes Cluster on VMware Photon

 

I am always interested in learning and playing with new technologies, solutions and tools. Ansible, a popular configuration management tool which was recently acquired by Redhat, is one such tool that I have had on my to do list for some time now. It is quite difficult to find extra free time and...

Nov 5, 2015 6:33:06 PM

 

Latest Fling from VMware Labs - Horizon Service Installer for NSX

 

Services and Service Groups for Horizon View does not ship with NSX 6.2 today. Administrators must manually add the Horizon-related services (source, destination, protocol, port information) into NSX. This is a time consuming process and lends itself to errors. This VMware Fling is an easy-to-use...

Nov 4, 2015 7:10:00 PM

 

Content Library Tech Preview at VMworld Europe 2015

 

For those of you who were fortunate enough to attend the Content Library Technical Deep Dive session (#5106) at VMworld Europe several weeks back and stayed until the very end, you were treated to an exclusive sneak peak demo. The demo was well received from what I heard, especially having been o...

Nov 4, 2015 5:14:59 PM

 

TOP SECRET: Ssshh… A Cool Tech, Cool Event, REALLY Cool Person

 

EXPAND THE DATA LAKE! On November 10th, we have something really cool, really big coming.  Yup, BIG (and also small at the same time :-) It will affect a lot of customers around the globe.   Click on the image to the left, and add the event to your calendar (November 10th, 11am ET, 4pm GMT).   I’...

Nov 4, 2015 2:27:48 PM

 

EMC Project OnRack now RackHD

 

Back in May, EMC announced a new initiative at EMC World called Project OnRack which had an ambitious goal of providing a new software abstraction layer that would sit on top of existing "industry standards" for server out-of-band management. Standards such as IPMI, CIM, SMI-S and CIM-SMASH to ju...

Nov 3, 2015 5:53:51 PM

 

VMworld TV - AirVM walk us through an exclusive tech demo

 

AirSembly has 3 core components: a marketplace storefront, billing & chargeback, and automation & provisioning – all supporting multi-tier cloud distribution. Combined, these features enable you to quickly bring your cloud services to market through any type of distribution model. Marketplace Sto...

Nov 3, 2015 6:57:00 AM

 

Calling All Switchers

 

Are you a switcher ? That is, are you someone who has transitioned from one IT discipline to an entirely new IT discipline? Perhaps you were a storage gal for a long time, and now you’ve successfully transitioned into a networking career. Maybe you used to be a Windows admin, and now Linux is you...

Nov 3, 2015 12:00:00 AM

 

Thank You For Another Donation to Alzheimer’s Association

 

It was a real pleasure writing Networking for VMware Administrators with my co-author, Steve Pantol. As you may already be aware, I pledged all of the royalties from book to the Alzheimer’s Association when the release was made public . When a royalty payment comes in, I like to share it on this ...

Nov 2, 2015 2:39:51 PM

 

The UK VMUG 2015 – VMworld SwagBag Competition…

 

Well, would you believe where the time has gone? Another year and another UK VMUG beckons as well as new SwagBag Competition. In case you don’t know – for the last couple of years I’ve ‘bagged” a VMworld Bag, and stuff it with quality ‘swag’ gathered over the year. Each year this bag is raffled o...

Nov 2, 2015 1:05:50 PM

 

Virtual SAN and support for SATADOM

 

Advertise here with BSA It seems that a lot of people haven’t picked up on this… With Virtual SAN in the past, or better said with vSphere, booting from SATADOM was not supported. This had to do with the default location of the scratch partition, the number of expected writes to the SATADOM devic...

Nov 2, 2015 12:43:31 PM


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