From the editors Virtual Desk
Hi everyone, I had had a busy few weeks and have been kept busy with some additional proof of concepts at my customers which I have really enjoyed. I have also managed a few critical SRs and this has reminded me of the value of our support organisation and how much value they can bring when teamed up with a TAM at an account. The addition of the TAM brings many benefits and one of these is the assistance and management of support cases and escalations directly with both the customer and VMware support ensuring that both parts are provided clarity throughout the process in terms of their obligations and responsibilities to ensure a successful resolution for all.
Onwards to all of this weeks news.
Best Wishes
Neil Isserow (Newsletter Editor)
Queensland Technical Account Manager
Newsletter Archive: communities.vmware.com/blogs/vmwaretam
TRAINING-SCHEDULE
VMware vSphere: Optimize and Scale [V5.1] 17 - 21 June
VMware View: Desktop Fast Track 01 - 05 July
VMware vSphere: Install, Configure, Manage [V5.1] 08 - 12 July
VMWARE BLOGGERS
- VMware Cloud Ops Blog: The Illusion of Unlimited CapacityBy: Andy Troup I was at a customer workshop last week, and I used a phrase that I’ve used a few times to describe one of the crucial capabilities of a successful cloud computing service, namely “The Illusion of Unlimited Capacity.” It got a bit of a reaction, and people seemed to understand the concept quite easily. So apart from its sounding quite cool (maybe I should get out more), why do I keep on using this term? Well, in cloud computing, we all know that there is no such thing as unlimited…
- VMware vCloud Blog: Solution to a “Mostly Cloudy” ProblemThis is a guest post from vCloud Service Provider, Logicalis . By: Steve Pelletier Have you ever had an IT project that you thought would be ideal to put into a public cloud except for one or two requirements that cloud providers just can’t seem to meet? I like to refer to these as “mostly cloudy” projects. As Logicalis has developed its public cloud infrastructure, we’ve had many customers approach us with just this type of project. An increasingly large proportion of those clients are…
- VMware End User Computing: No neckties in the paper shredder: Horizon Mirage Branch ReflectorsBy Tina de Benedictis, Senior Technical Marketing Manager, End-User Computing, VMware No neckties in the paper shredder—what does that have to do with VMware Horizon Mirage Branch Reflectors? By the end of this blog post, you will know. You have probably noticed those words or an icon on the paper shredder that indicate you should not put neckties in the paper shredder. Who would put a necktie in the paper shredder? It might be someone who was not paying enough attention and let their necktie dangle…
- VMware Education & Certification Blog: Save 50% on BETA Course: VMware vCloud Automation: Install, Configure, Manage [V5.2] – BETAVMware offers BETA courses to those wanting to participate in finalizing the near complete course. You save 50% off the course price. Register today as BETA courses fill up quickly. VMware Horizon Mirage: Install, Configure, Manage [V4.0]-BETA Location: classroom delivery in San Jose, CA, USA Time: July 8-11 @ 9:00 PDT See course description and register today ! Or see what other VMware BETA Courses are available.
- VMware Accelerate: A New Key Financial Metric for IT’s Cloud JourneyAuthor: Mark Sarago Working with numerous customers on their journey to the cloud has exposed the Accelerate team to a number of metrics that are used to determine an organization’s health and overall value to the business. Let’s focus on a new financial metric that is gaining popularity: private cloud versus public cloud cost per workload. In their seminal paper, The Balanced Scorecard—Measures that Drive Performance , published in the Harvard Business Review, Robert Kaplan and David Norton…
- VMware for Small-Medium Business Blog: The New Test Drive program from NetApp and VMware lets SMBs experience firsthand how virtualization can benefit their storage networks.NetApp and VMware are very aware of what SMBs are struggling with when it comes to backup and have developed a joint hardware/software solution that should alleviate their concerns. SMBs that purchase an affordable storage solution from NetApp and upgrade to VMware with vSphere with Operations Management Enterprise (VSOM Ent) will be able to quickly and easily add backup and disaster recover capabilities to their existing vSphere environment. This gives SMBs the ability to implement these more advanced…
- VMware Education & Certification Blog: Save 10% on June’s Live Online Training Schedule in EMEAVMware is offering 10% discount on all direct delivered Live Online classes scheduled in EMEA through 30 June! Check out the list of available courses below and register today. Remember to use referral code: EMEALOL10 when registering, to get your discount! Course Name Start date Duration (Days) Language Register Now! VMware vCenter Configuration Manager for Virtual Infrastructure Management [V5.5] 10/06/2013 3 English Register VMware vSphere: What’s New [V5.1] 10/06/2013 …
- VMwareTV: SAP HANA on VMware vCloud SuiteSAP HANA on VMware vCloud Suite See how virtualizing SAP HANA on VMware vCloud Suite increases IT agility, simplifies management and lowers total cost of ownership. Learn more: http://vmware.com/solutions/business-critical-apps/s... From: vmwaretv Views: 225 2 ratings Time: 14:08 More in Science & Technology
- VMwareTV: Scott Lundstrom (IDC) on Healthcare Performance and InfrastructureScott Lundstrom (IDC) on Healthcare Performance and Infrastructure Hear from Scott Lundstrom, Group VP, IDC Health IT Insights at HIMSS 2013 reflected on how providers, for the last few years, have been focused on electronic medical records (EMRs) and meaningful... From: vmwaretv Views: 11 0 ratings Time: 02:36 More in Science & Technology
- VMware Technical Communications Video Blog: Integrating Horizon View and Horizon Workspace, Part 1This video shows how to set up Horizon View and Horizon Workspace to provide users with a single, integrated point of access to their virtual desktops.
- VMware Technical Communications Video Blog: Configuring Horizon Workspace to integrate with Horizon View, Part 2This video shows how to configure Horizon Workspace to synchronize with Horizon View so that users can launch their desktops from Horizon Workspace.
- VMwareTV: VMware Forum 2013: Visitor TestimonialsVMware Forum 2013: Visitor Testimonials At the recent VMware Forum events, we spoke to some of the visitors to see what they learned and enjoyed most about the event. From: vmwaretv Views: 19 0 ratings Time: 01:47 More in Science & Technology
- VMwareTV: A Day in the Life of Sydney Adventist Hospital with VMware ViewA Day in the Life of Sydney Adventist Hospital with VMware View The hospital embarked on an aggressive digization project almost a decade ago. Now, with the major systems in place, this video looks at a typical day in this specialist hospital. The heads... From: vmwaretv Views: 170 1 ratings Time: 03:16 More in Science & Technology
- VMworld Blog: VMworld 2013 US: Last Chance for Early BirdSave $500 Off Onsite Registration - Early Bird Rate Ends 6/10 Time is running out to register for VMworld 2013 at an early bird discount rate! Join us in San Francisco on August 25–29 for the 10 th annual VMworld and learn how to extend the benefits of virtualization to all data center services. At VMworld 2013, you’ll gain the tools you need to transform conventional remedies into seamless, agile solutions that dramatically simplify your operations by taking advantage of: More than 350…
- VMware Cloud Ops Blog: What Do We Mean by IT Services in the Cloud Era?By Kevin Lees You hear it all the time from cloud evangelists: instead of delivering based on projects, IT should now be delivering around a common set of services. It’s not a new idea—but cloud computing promises to finally make it a reality. Before we get too excited, though, we should ask: what do we actually mean by cloud services? That’s not something cloud advocates always make clear. So here’s an example: The other week I was talking with a customer who runs a cloud that supports…
- VMware Education & Certification Blog: FREE Horizon View Instructional VideosVMware Certified Instructor, Linus Bourque reviews what’s new with VMware Horizon View 5.2, including: Linus Bourque, VCI What’s New with Horizon View 5.2 user experience (part 1) What’s New with Horizon View 5.2 ease of management and cost of ownership (part 2) What’s New with Horizon View 5.2 Demonstration Horizon View 5.2 Mac Client Update Horizon View 5.2 Mac Client Update Demonstration Horizon View 5.2 HTML Blast Client Horizon View 5.2 HTML Blast Client Demonstration Optimizing…
- VMware Support Insider: Collecting diagnostic information from vSphere using the vSphere Web ClientWhen working with VMware Technical Support you will routinely be asked to provide diagnostic log bundles from your vSphere environment. Our technical support staff use these in their investigation of your reported issues and in some instances to determine root cause. We have a new video today which discusses and demonstrates how you can use the vSphere Web Client to collect the diagnostic information for the ESXi and vCenter Server systems , which run in your vSphere 5.1 environment. This video is…
- VMTN Blog: vExpert 2013 awardees announcedWe’re pleased to announce the list of vExperts for 2013. Each of these vExperts have demonstrated significant contributions to the community and a willingness to share their expertise with others. We are blown away by the passion and knowledge in this group, a group that is responsible for much of the virtualization evangelism that is taking place in the world — both publicly in books, blogs, online forums, and VMUGs; and privately inside customers and VMware partners. Congratulations to you all! We…
- VMware for Small-Medium Business Blog: VMware Announces New vCloud Hybrid ServiceOn Tuesday, May 21st VMware announced the vCloud Hybrid Service – VMware’s new hybrid cloud service that seamlessly extends the data center to the cloud. The service was unveiled during a live webcast at our Palo Alto campus to thousands of customers, partners, employees, media and analysts around the world. Customers will now be able to extend their existing infrastructure, skill-sets, tools and processes while leveraging the availability of a reliable VMware-owned and operated public cloud…
- VMware Education & Certification Blog: Question of the Week: VCP5-DCVThis week’s “Question of the Week” comes from the VMware Certified Professional 5-Data Center Virtualization (VCP5-DCV) Official Study Guide . Which of the following cannot be used by the VMs on a VSA cluster? a. vMotion b. DRS clusters c. vSphere HA d. NFS See below for the answer Not sure of the answer? You can learn more about this topic in our VMware vSphere: Install, Configure, Manage course. Answer: d. NFS
- VMware Support Insider: Take note of those KB articles we presentWhen filing a Support Request in the My VMware Support Portal , you may notice there is a selection of five KB articles presented underneath the form after you tell us a few things about your issue. These articles are put there to help you resolve your issue before you have even spoken to someone, but did you know there is some intelligence behind what we show you? Today we will explore how we pick these KB articles. It is a rather involved and complicated process, but read on to discover how it’s done. …
- Office of the CTO Blogs: The Open Software-Defined Data Center IncubatorAs I’ve shared before, the Distributed Management Task Force (DMTF) has been engaged for many years in the development of IT infrastructure management standards. In fact, these standards have become the underpinnings of today’s systems management infrastructure and also enable the scalability of current data centers. Beyond this activity, the DMTF also developed standards for virtualization and cloud management that have now been adopted on a national and international level . These standards have…
- VMware vSphere Blog: Proving Performance: Hadoop On vSphere – A Bare Metal ComparisonWhen architects think about putting big data and Apache Hadoop on virtualized commodity servers they usually see virtualization as a performance deterrent. Virtualization software is just that—software. Additional software layers are overhead and they must make it run slower. Not true. In a recent performance study by VMware , they demonstrated that performance between bare-metal deployments and virtualized deployments can even exceed bare-metal performance in certain cases when using multiple…
- VMware Consulting Blog: Don’t Leave Security Off the TableBy Bill Mansfield , VMWare Professional Services Consultant I find myself at a large majority of my enterprise customers discussing non-technical issues. Brokering a truce between operational organizations that have evolved in their own silos, and who don’t play well with others. In the early days of Virtualization, it was difficult to get three key parties in the same room in large shops to hash out architectural requirements and operational process. Networking, Storage, and Virtualization were…VMware Support Insider: VMware Store purchasing and order detailsWe have a new video today which discusses and demonstrates the VMware Online Store purchasing process and order details . In this short video tutorial you will see how you can use My VMware to place and review your orders made through the VMware Store. For additional information, refer to VMware Knowledge Base article: VMware Store purchasing and order details (2006980) . Note : For best viewing results, ensure that the 720p setting is selected and view using the full screen mode.
EXTERNAL BLOGGERS
- Using Show-Command with PowerCLIRecently when at the Western Pennsylvania VMUG I was asked by Rob Velarde if I had tried Show-Command with PowerCLI, I know that PowerCLI5.1 R2 now supports PowerShell V3 where the Show-Command cmdlet was introduced so thought I would take a look. Looking at a cmdlets syntax can be complicated for people who are new [...] Using Show-Command with PowerCLI is a post from: Virtu-Al . Virtu-Al is one of the authors of VMware vSphere PowerCLI Reference: Automating vSphere Administration" Buy it now from:…
- Manual vMotion and using DRS to select a host results in no migration?I had a question from a customer last week. He was doing a manual migration on a cluster which had DRS enabled. He was using the vSphere Web Client and was wondering if he should tick the “Allow host selection within this cluster” tickbox or not, as shown in the screen shot below. The customer … … Continue reading → " Manual vMotion and using DRS to select a host results in no migration? " originally appeared on Yellow-Bricks.com . Follow me on twitter - @DuncanYB.
- Free Kindle copy of vSphere 5.0 Clustering Deepdive?Do you want a free Kindle copy of the vSphere 5.0 Clustering Deepdive or the vSphere 4.1 HA and DRS Deepdive? Well make sure to check Amazon next week! I just put both of the books up for a promotional offer… For 48 hours, Wednesday June the 5th and Thursday June the 6th, you can download … … Continue reading → " Free Kindle copy of vSphere 5.0 Clustering Deepdive? " originally appeared on Yellow-Bricks.com . Follow me on twitter - @DuncanYB.
- Pinging from different VMkernel NICs using esxcli?Today I had a network issue in my lab, I still don’t have a clue what the issue was but I did discover something useful. I had 3 different VMkernel’s setup and I wanted to make sure each of the three had network connection to a specific destination address. After going through the esxcli command … … Continue reading → " Pinging from different VMkernel NICs using esxcli? " originally appeared on Yellow-Bricks.com . Follow me on twitter - @DuncanYB.
- How to change the IP Address of ESXi through the commandlineI was building out my virtualized lab and instead of re-installing ESXi over and over again I figured I would just quickly clone them. Now of course this leads to a “minor” problem as the virtualized ESXi hosts will all boot with the same IP-Address. As I don’t have DHCP to my disposal I needed … … Continue reading → " How to change the IP Address of ESXi through the commandline " originally appeared on Yellow-Bricks.com . Follow me on twitter - @DuncanYB.
- VMware vExpert 2013 !VMGuru.nl is very proud to announce that for the fifth year in a row, we can proudly put the VMware vExpert logo on our site. Alex, Edwin and myself have been given the vExpert award 2013 for our contributions to the VMware virtualization community. This is an acknowledgement of our work and we will continue to share [...] Leave A Comment posted in vExpert by Erik Scholten
- VDI optimization script (part 2)In my previous article I wrote about a VDI optimization script from Microsoft for Windows 8 and Windows 7. This article focuses on the features and services you could disable or adjust to increase the performance of your VDI desktops. There are a lot of changes that can be made and you might want to [...] Leave A Comment posted in How To by Sander Martijn
- vExpert 2013 AwardI just found out I have been awarded with the VMware vExpert 2013. The vExpert program is a recognition to the contributions to those who have demonstrated significant contributions to the community and a willingness to share their expertise with others. This is the 4th consecutive year I am awarded on the vExpert program and It’s … Continue reading »
- Troubleshooting: MS Lync 2013 with View IntegrationFollowing up on the announcement for Microsoft Lync 2013 with Horizon View support I have been asked to cover a little bit more on how to stand up and troubleshoot the solution. If you are not yet familiar with the solution make sure you read my article How It Works – Microsoft Lync 2013 with View Integration. … Continue reading »
- We are getting close, very close. Introducing the new VDI Calculator.Early May I provided a sneak peek of my new Horizon View VDI Calculator. As mentioned in the previous post, many consulting professionals and architects asked for a portable – offline – version of the calculator. I also have been numerous times asked for a mobile version. The new calculator is built on Java framework instead of … Continue reading »
- EMC VNX and Celerra Virtual Storage Appliance (VSA) – Free Download LinkFancy running a virtualized EMC VNX or Celerra instance in your own lab? Well, good news this is totally possible and for free (*small print: Doesn’t include lab hardware and batteries not included). I’ve run a couple of webinar sessions over the past 18 months on setting up and running the EMC VNX and Celerra [...] The post EMC VNX and Celerra Virtual Storage Appliance (VSA) – Free Download Link appeared first on TechHead and was written by Simon Seagrave . Why not take a look at my other related…
- Configuring IP Pools – What are vSphere IP pools for?Configuring IP pools is easy. IP pools were first introduced with vSphere 4, but they’re not necessarily used by everyone. IP pools are necessary if you want create or deploy a vApp. They provide a network identity to vApps. IP pool gives a network config to VMs that run in the vApp. When you configure [...] Read the full post Configuring IP Pools – What are vSphere IP pools for? at ESX Virtualization . Check Out This Free Tool : VMturbo Community Edition
- Virtual Hardware 10 Present in VMware Workstation 2013 Tech Preview, plus more…The news has come out few days back, that VMware Workstation Technology preview 2013 is available for testing. Anyone can download and test the Tech Preview of VMware Workstation with Virtual Hardware Version 10 (or vmx-10) which will be (or should be) part of the final release. Each major step forward in Virtual Hardware version introduces [...] Read the full post Virtual Hardware 10 Present in VMware Workstation 2013 Tech Preview, plus more… at ESX Virtualization . Check Out This Free Tool :…
- Optimizing PCoIP GPO Settings Horizon View 5.2VMware Horizon View 5.2 updated some PCoIP GPO settings. Those settings enhances the Persona management (via product from RTO Software – acquired by VMware) which has been introduced in View 5.0. You can read my post on How-to configure View Persona management here. You’ll see the step-by-step in the second video, where you’ll see the [...] Read the full post Optimizing PCoIP GPO Settings Horizon View 5.2 at ESX Virtualization . Check Out This Free Tool : VMturbo Community Edition
- VMware Horizon View 5.2 Blast Client and DemoFirst time I saw VMware Blast, it was through one of those VMworld Videos from San Francisco where it was demoed. Since then the technology has matured and evolved. Now, VMware Horizon View 5.2 Blast is present as a supported feature in the latest Horizon View 5.2 product. The Blast is part of what’s called Horizon [...] Read the full post VMware Horizon View 5.2 Blast Client and Demo at ESX Virtualization . Check Out This Free Tool : VMturbo Community Edition
- VMware Horizon View 5.2 – MAC client update and demoAnother Free cool videos about Horizon View 5.2 which are available. There are many Horizon View clients available for variety of different OS like Windows, Linux, Android, MAC OS….You can also setup the SSO timeout value through the administrator’s dashboard. VMware View client for MAC is one of the View clients available. The MAC client [...] Read the full post VMware Horizon View 5.2 – MAC client update and demo at ESX Virtualization . Check Out This Free Tool : VMturbo Community Edition
- VMware Horizon View 5.2 – Installation of Horizon View Connection ServerThis is hands on lab video about how to install VMware Horizon View 5.2 Connection server. It’s a step-by-step video, which is another video that comes from a Free video serie produced by VMware. You’ll learn also how-to: Setup an Event Database (New) Enter a Syslog destination (New) from within the View Administrator console Horizon View 5.2 [...] Read the full post VMware Horizon View 5.2 – Installation of Horizon View Connection Server at ESX Virtualization . Check Out This Free Tool :…
- VMware Horizon View 5.2 – what’s new in ease of management and TCOThis is another free video Free video series available at VMware. This video shows what’s new in VMware Horizon View 5.2 and how those features benefit for the administrator, with the ease of management and total cost of ownership. Which management improvements has been added to Horizon View 5.2? The speed – which leads to time [...] Read the full post VMware Horizon View 5.2 – what’s new in ease of management and TCO at ESX Virtualization . Check Out This Free Tool : VMturbo Community Edition…
- Free videos for VMware Horizon View 5.2 – User ExperienceThere are some great new Free Horizon View 5.2 Videos available! In the first video you’ll learn the Horizon View 5.2 overview, about the new features that has been added, like the Horizon View 5.2 with HTML only remote access (VMware Blast). Especially useful when you need to access your desktop without the possibility to install [...] Read the full post Free videos for VMware Horizon View 5.2 – User Experience at ESX Virtualization . Check Out This Free Tool : VMturbo Community Edition
- vExpert 2013 announced – 580 vExperts!John Troyer has announced this year’s vExpert 2013 awards through the VMTN blog. This year – the largest group of vExperts (580). People with passion to VMware technology. The news that just came were expected by many people from days or weeks. The official e-mail did not arrived yet, but the Twitter World went crazy [...] Read the full post vExpert 2013 announced – 580 vExperts! at ESX Virtualization . Check Out This Free Tool : VMturbo Community Edition
- Upgrading vSphere 5.1 → 5.1U1aBACKGROUND Upon arriving at my new organization the end of February of this year, a co-worker had already migrated most of our virtual infrastructure to vSphere 5.1, utilizing SQL 2012 as the vCenter Server database. In doing so, they noticed some “bugginess” with the infrastructure – unable to log in using the ‘thick’ Client, the Performance tab → [...]
- VMware vExperts againThis week was the announcement for the vExpert program’s 2013 members and I’m pleased to say that the vBrownBag crew were again awarded vExpert status. In addition the majority of the presenters of vBrownBags in 2012 were also awarded vExpert status. This shouldn’t surprise anyone, the vBrownBags are a community built resource for the community [...]
- #vBrownBag Follow-up vCloud Automation Center with Jon Harris (@jonharrisnm)vExpert Jon Harris reviews the features of VMware vCloud Automation Center and deep dives into use case scenarios and configuration options. If you take nothing else from the presentation (and I would be hard not to be wowed by vCAC), please know that it is pronounced “veeCake“! Jon also has several blog posts on vCAC [...]
- #vBrownBag Follow-up Designing Virtual Connect for vSphere with Joe Clark (@elgwhoppo)Joe Clark reviews design considerations for blade versus rackmount servers in vSphere 5.x with a focus on HP Virtual Connect. Designing Virtual Connect for vSphere 5.x Joe Clark (@elgwhoppo) ProfessionalVMware #vBrownBag US from ProfessionalVMware on Vimeo.
KB ARTICLES
Date Published: 5/24/2013
VMware ESXi
Upgrading to ESXi 5.0 reports the warning: Host contains third-party VIB(s) (2009014)
Date Published: 5/24/2013
VMware ESXi 5.1, Patch Release ESXi510-201305001 (2051207)
Date Published: 5/23/2013
VMware ESXi 5.1, Patch ESXi510-201305401-BG: Updates esx-base (2051208)
Date Published: 5/23/2013
VMware ESXi 5.1 Patch Image Profile ESXi-5.1.0-20130504001-standard (2051209)
Date Published: 5/23/2013
VMware ESXi 5.1 Patch Image Profile ESXi-5.1.0-20130504001-no-tools (2051210)
Date Published: 5/23/2013
Date Published: 5/23/2013
Date Published: 5/21/2013
VMware Horizon View
Calculating Datastore Selection for Linked-Clone Desktops in Horizon View 5.2 (2047492)
Date Published: 5/21/2013
View Persona Management is unable to redirect some folders. (2049353)
Date Published: 5/24/2013
Date Published: 5/25/2013
VMware Service Manager
Current Officer listed for inactive tasks are incorrect in VMware Service Manager 9.x (2045006)
Date Published: 5/23/2013
Date Published: 5/23/2013
Date Published: 5/21/2013
Date Published: 5/21/2013
VMware vCenter Configuration Manager
Date Published: 5/23/2013
VMware vCenter Server
Date Published: 5/21/2013
VMware vFabric Postgres
Date Published: 5/22/2013
Date Published: 5/23/2013
VMware vSphere Storage Appliance
Recreating VMware vSphere Storage Appliance Manager 5.1 GUI access (2051945)
Date Published: 5/24/2013
Upgrade rollback of VSA might fail, leaving the cluster in an offline state (2050974)
Date Published: 5/21/2013
VMware vSphere Web Client
Date Published: 5/23/2013