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Troubleshooting checklist for VRA adapter configuration failure in vROps

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vRealize Operations is an efficient monitoring tool which enables integration of many endpoints such as: Vcenter , VSAN , Network devices , VRA , Database etc...

 

vROps helps in monitoring entire Infrastructure that you integrate , enables to configure alerts and provide recommendations as a precautionary measure.

For any such endpoint to be monitored from vROps, we would have to perform below steps "

 

1.Download Management pack .

2.Install management pack on vROps.

3.configure it and vROps will start monitoring .

 

Lets know the  tips to check VRA adapter issue.

 

1.Do we have compatible VRA adapter version used and installed

Find your management pack and doc here: VMware Solution Exchange

Search for the pack name --> click on support --> you find docs and list of compatible version with respective pack.

 

2.vRealize Automation Appliance URL used :

Simple deployment use VRA appliance NAME /URL

Distributed set up with LB : Use your LB NAME /URL

NOTE: Prefer DNS name always instead of IP

 

3.Tenant :

Here you can give specific Tenant name / use * symbol to include all tenants.

 

4.Credentials provided while configuring VRA adapter.

*Sysadmin : basically who installs VRA should have System wide role as well as Tenant admin role

*The super user must have the following privileges in VRA :

  • Infrastructure administrator rights for all tenants.
  • Infrastructure architect rights for all tenants.
  • Tenant administrator rights for all tenants.
  • Software architect roles for all tenants.
  • Fabric group administrator rights for all fabric groups, in all tenants.

This should take care of your VRA adapter configuration part, There is another interesting part and thats connectivity .

 

5.Connectivity/Communication between VRA and vROps node

 

If VRA is deployed in Simple Set up then its  very simple :

*vROps node which has VRA solution installed should have connectivity to IAAS web node mainly.

*vROps node which has VRA solution installed should have connectivity to IAAS Manager Node and VRA appliance .

 

If VRA is deployed in Distributed set up with LB below are the checks :

 

*vROps node which has VRA solution installed should have connectivity to LB used between VRA appliances

*vROps node which has VRA solution installed should have connectivity to LB used between IAAS windows servers.

 

*Internally LB should have connectivity to VRA appliances

*LB used between IAAS nodes should have connectivity to IAAS nodes used ( Web and manager)

 

Simple command to check and validate this is:
Curl -v https://<FQDN>

 

This should resolve most of the issues that we hit with VRA adapter failure on vROps and as always Never forget to check logs

 

Mainly analytics and adapter logs .

 

Happy Learning.....

 

 

 

 

 


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