There is no software that is free of defects and bugs. We know that defect management is a process that identifies and tracks bugs in software. Developers utilize defect tracking tools for easy detection at an earlier software development stage. These tools have become an important ingredient for developers and testers. Whether it is a small or medium enterprise, investing in these management tools improves the quality of products and helps in rolling out efficient software. Software testing companies have defect management systems that managers and executives utilize to view defects in systems for future references.
There is no short cut to achieving quality products when it comes to software testing. Software tools assist in tracking technical and non-technical issues that development teams use to track defects. Testers and developers use emails, spreadsheets, etc. to track defects, but defect tracking tools are a safe alternative to manage these defects efficiently. These automated tools notify testers when a bug pops-up and also provides them with metrics and insights. The type of tools provide insights to testers that enable them to change the codes, tests, and other data that helps them in improving the quality of the software.
Modules of a Defect Management Process
Identify Bugs – Mostly, there are bugs popping-up during the earlier stages of software development. Testers believe that if they fix these errors immediately they can save a lot of time, reduce errors, and help to cut down on costs.
Divide into Different Categories – After detecting bugs, the teams categorize bugs into different types. Development teams then mark each error’s priority and assign bugs to each other for correction.
Set Priorities – This is one of the important modules where developers resolve defects according to their priorities. Teams collaborate to manage these defects efficiently.
Assign Tasks – Too many bugs appearing in a system can be overwhelming for the teams. Thus, a manager assigns tasks categorically to various developers to ensure smooth management.
Resolve & Verify Bugs – It is obvious that developers need to devise a proper strategy to meet these goals and achieve a bug-free software. Thus, they verify defects and provide solutions to resolve these problems.
Report – Management requires reports from time to time once reporting purposes later on.
A management tool spots and notifies respective developers when a bug requires a fix. The system works as a repository for the documentation of test cases and bugs and adds value for support departments. The system provides a platform to the development team to help them in testing effectively based on the critical insights from the system.