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From the editors virtual desk

Hi everyone and welcome to another edition of the VMware Newsletter.  I wanted to let you all know about a really cool education promo going on for 50% off a course. Here are the details:

 

Up until the end of March we’re offering places on this ONLINE ‘vSphere: Install, Configure, Manage [V5.1]’ course for US $1747.50.
VMware vSphere: Install, Configure, Manage [V5.1]See Course Details | Check Price (Requires Log In)

 

http://mylearn.vmware.com/mgrReg/plan.cfm?plan=39210&ui=www_edu

Please take a look at this weeks KBDigest at the end of the newsletter ad there are a heap of new articles that you may find very useful.
I hope you have a wonderful and productive week and enjoy the newsletter.

 

Virtually Yours

Neil Isserow

Senior Technical Account Manager

VMware Australia

 

Local Events

Technology Day Online - 11 February

http://info.vmware.com/content/APAC_ANZ_Techday2014_Home - Info and Register!

 

Technology Day Online brings the best of VMware solutions right to your desk.

Thousands of IT practitioners across Australia and New Zealand have benefited from learning about VMware’s solutions at vForum 2013. We now bring you deep dive sessions and the best of vForum 2013, coupled with exclusive chats with VMware experts.

VMware subject matter experts will deliver the technical know-how with each session presenting a unique opportunity to further your understanding and professional skills for cloud, virtualization and mobility technologies.

Watch VMware leaders talking about what’s next in IT and how you can spend less time and money supporting underlying IT infrastructure and more time on areas that yield business and competitive value.

Select from over 10 technical sessions about the next generation of IT and how the software-defined data center is extending the proven model of virtualization and automated management across storage, networking and security.

Don’t miss the opportunity to acquire best practices and strategies to transform your IT infrastructure. Register now!

 

Local Training Classes

VMware View:Design Best Practices [V5.x]

Product: VMware View

Role: Architect

17 Mar - 19 Mar

 

09:00 AM (EST)

 

Classroom

Brisbane QLD, Australia

VMware Training

Get Price Quote

VMware vCenter Orchestrator: Develop Workflows [V5.1]

Product: VMware vCenter Orchestrator

Roles: Administrator, Engineer

19 Feb - 21 Feb

 

09:00 AM (EST)

 

Classroom

Brisbane QLD, Australia

VMware Training

Get Price Quote

VMware vSphere: Optimize and Scale [V5.5]

Product: VMware vSphere

Roles: Administrator, Engineer

03 Mar - 07 Mar

 

09:00 AM (EST)

 

Classroom

Brisbane QLD, Australia

VMware Training

Get Price Quote

VMware vSphere: Troubleshooting Workshop [V5.1]

Products: VMware vCenter Server, VMware vSphere

Roles: Administrator, Engineer

10 Mar - 14 Mar

 

09:00 AM (EST)

 

Classroom

Brisbane QLD, Australia

VMware Training

Get Price Quote

VMware vCenterOperations Manager: Advanced Usage and Dashboard Design [V5.x]

Product: VMware vCenter Operations

Roles: Administrator, Architect

24 Mar - 26 Mar

 

09:00 AM (EST)

 

Classroom

Brisbane QLD, Australia

VMware Training

Get Price Quote

Featured Article

http://mylearn.vmware.com/mgrReg/plan.cfm?plan=45205&ui=www_edu

So you want extra hands-on practice on the skills learned from your training class? We can help!

So you want to:

  • Practice the skills learned from your instructor-led training class?

  • Dive deeper into the features that you are interested in?

  • Access course labs for 30 days or 30 hours of active time?

  • Access course labs from anywhere, anytime for FREE*?Did you know you can get FREE access to VMware Lab Connect™ by completing one of the following VMware-delivered, instructor-led classes in Australia or New Zealand by March 20, 2014:

 

  • VMware vSphere: Install, Configure, Manage [V5.5]

  • VMware vSphere: What's New [V4.x to V5.5]

  • VMware vSphere: Fast Track [V5.1]

  • VMware vSphere: Optimize and Scale [V5.1]

  • VMware Horizon View: Install, Configure, Manage [V5.2]

For more information:

1800VMWARE [Australia]
0508VMWARE [New Zealand]
apjeducation@vmware.com

VMware Bloggers

  • VMware vSphere Blog: Which vSCSI controller should I choose for performance? (https://blogs.vmware.com/vsphere/?p=11658)I wrote a blog article in Oct 2010 on this same topic that is still frequently referenced today so I figure it was due for an update. So what should I choose as my vSCSI controller and what are the differences between them? First, it’s important to remind everyone that when you select the Guest OS for a new virtual machine this automatically makes a selection for which vSCSI controller to use based on what drivers are available in the OS distribution.  So be sure to select the correct Guest OS to…
  • VMware Hands On Labs Blog: The Many Clouds of Hands-on Labs (http://blogs.vmware.com/hol/?p=646)Behind the scenes of VMware’s Hands-on Labs, there is a lot of “care and feeding” of the lab infrastructure, manuals, and the lab environments themselves. You might be surprised at how much opportunity there is for things to stop working, even in environments that have been precisely configured and then effectively frozen in time. For example, SSL certificates and password expiration policies are the bane of my existence… On a call at the end of 2013, I demonstrated some of my maintenance…
  • VMware Consulting Blog: BCDR Strategy: Three Critical Questions (http://blogs.vmware.com/consulting/?p=1277)By Jeremy Carter , VMware Senior Consultant Organizations in every industry are increasingly dependent on technology, making increased resiliency and decreased downtime a critical priority. In fact, Forrester cites resiliency as the number three overall infrastructure priority this year. A business continuity solution that utilizes the virtual infrastructure, like the one VMware offers, can greatly simplify the process, though IT still needs to understand how all the pieces of their business continuity…
  • VMware Accelerate: 4 Ways to Build Better Roadmaps (http://blogs.vmware.com/accelerate/?p=1863)By Barton Kaplan Roadmaps are uniquely leverageable tools for IT leaders. They can be used to drive consensus among stakeholders, bridge strategic and operating plans, and provide a framework for multiyear investment decisions. But the current state of practice leaves a lot to be desired. According to a recent poll from best practices firm CEB [1] , 70 percent of IT professionals are either ‘somewhat’ or ‘highly dissatisfied’ with their roadmaps; only 3 percent are highly satisfied. In my…
  • VMware Education & Certification Blog: Save 50% on VMware BETA Course (http://blogs.vmware.com/education/?p=3697)Save half on the VMware course price while being the first to train on VMware vCloud Automation Center [V6.0] .  The course covers the configuration and use of the VMware vCloud® Automation Center platform self-service provisioning and creation of on-demand private and multivendor cloud services. BETA Locations include: Atlanta GA, USA 31 Mar – 4 Apr Munich, Germany 31 Mar – 4 Apr Frimley Surrey, UK 7 Apr – 11 Apr Enroll now as BETA courses fill up quickly.  Beat the rush and sign up to be…
  • VMware for Public Sector Blog: IPv6 and VMware Products (http://blogs.vmware.com/publicsector/?p=237)VMware is planning to extend support of IPv6 to the ESXi and vCenter Server management network, vSphere management features, and the vCloud Suite over the next several years.  We are doing this in two steps, expected to start in 2015. First, support a pure IPv6 stack to ensure product performance and quality with no dependencies on IPv4.  Second, support dual stack. The effort to support IPv6 will take place over multiple years, and we are working toward building quality VMware products running and…
  • VMTN Blog: vExpert 2014 applications are open (http://blogs.vmware.com/vmtn/?p=8281)Applications for the 2014 vExpert program are now open. Applications will be accepted up until March 6th at midnight PST. Applications received after the March 6th deadline will roll into the Q2 nomination & voting process.  Each year, we bring together in the vExpert Program the people who have made some of the most important contributions to the VMware community. These are the bloggers, book authors, VMUG leaders, speakers, tool builders, community leaders and general enthusiasts. They work as IT…
  • VMware for Small-Medium Business Blog: Moving to Hybrid Cloud: Top Considerations (http://blogs.vmware.com/smb/?p=2470)This post originally appeared on the VMware vCloud blog Some of the public cloud’s most popular features include its agility and scalability, but unfortunately, some of its less popular aspects, such as security and complexity concerns, can be hard to ignore. Enter the hybrid cloud : a solution designed to help make meeting business demands not only easy, but secure as well. The hybrid cloud combines everything businesses love about the public cloud with manageable internal control systems. Is your…
  • VMware for Public Sector Blog: VMware Horizon Mirage – VMware and Carahsoft (http://blogs.vmware.com/publicsector/?p=235)On February 13, 2014 at 2:00 Pm EST / 11:00 Am PST VMware and Carahsoft will have an online seminar discussing VMware Horizon Mirage. VMware Horizon Mirage delivers a unique solution to organizations for managing laptops and desktops centrally, while providing full local functionality for end users. During the online seminar you will learn how VMware Horizon Mirage facilities: Windows 7 Migration – Simplify and automate migration at lower costs Desktop Recovery and Repair – Minimize end user downtime…
  • VMware Technology Alliance Partner Blog: NDA Roadmaps for TAP Partners at PEX (http://blogs.vmware.com/tap/?p=812)The TAP team has organized NDA Roadmaps at VMware Partner Exchange (PEX). Register now to avoid disappointment. TEX3138 – vCloud Hybrid Service NDA Roadmap (TAP only) 2/11/2014 – (Tuesday) 1:00 PM Moscone West, Room 2012 This is the vCloud Hybrid Service Roadmap session, exclusively for Technology Alliance Program (TAP) partners. In this session, you’ll learn about the upcoming features and capability enhancements. The roadmap will cover the entire service definition along with add-ons that enable…
  • VMware Virtualization Management Blog: Free eBook: vCenter Log Insight (http://blogs.vmware.com/management/?p=2887)Understanding Real-time Log Analytics Whatever the work challenge, suffice to say that we all want to get it right the first time. No one enjoys repeating work because we missed seeing, hearing or understanding important data the first time. That’s one of the things that make products such as vCenter Log Insight so important to IT operations professionals. There’s first and foremost an opportunity to flag incoming system messages in real-time that identify immediate or potential problems; but…
  • Office of the CTO Blogs: Complexity is Great for Profits… Just Not Your Profits (http://cto.vmware.com/?p=2577)Many people who have seen me present over the past year have heard me discuss the notion of complexity and who truly benefits from it. Given the current state of IT budgets and resources, the time is ripe to take a closer look at this issue. Most organizations that I work with are grappling with mandates to be more efficient and responsive to business or department needs (said in another way, more agile) and to improve application availability, all while maintaining a flat budget. These mandates often lead…
  • VMware Education & Certification Blog: VMware Lab Connect Portfolio Expands (http://blogs.vmware.com/education/?p=3674)VMware Lab Connect™  continues to expands its portfolio, now offering  VMware vSphere: Install, Configure, Manage [V5.5] .  This cloud-based lab environment includes the same 24 labs found in the VMware vSphere: Install, Configure, Manage [V5.5] course.  Get hands-on-practice time  to prepare for certification or take extra time to play with key features or both when you sign up for VMware vSphere: Install, Configure, Manage [V5.5] – Lab Connect . See all the VMware Lab Connect offerings and sign…
  • VMware Education & Certification Blog: Question of the Week: vCenter Orchestrator (http://blogs.vmware.com/education/?p=3577)This week’s question comes from the  vCenter Orchestrator Instructional Video Series . a) The format of the vCenter Orchestrator database b) The actions to perform and the order in which to perform them c) The actions that users are prohibited from performing d) The logged actions that have been performed Click through to the  comments  for the answer and watch  Introducing vCenter Orchestrator Overview  for more information. Follow  @VMwareEducation on Instagram to see more #TechTrivia every…
  • VMware Support Insider: Top 20 Articles for January 2014 (http://blogs.vmware.com/kb/?p=5998)Here is our Top 20 KB list for January 2014. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article. ESXi 5.x host experiences a purple diagnostic screen mentioning E1000PollRxRing and E1000DevRx (2059053) Unable to delete the virtual machine snapshot due to locked files (2017072) Downloading and installing VMware Fusion (2014097) Collecting diagnostic information for VMware ESX/ESXi using the vSphere Client (653) …
External Bloggers
  • vSphere HA and VMs per Datastore limit! (http://www.yellow-bricks.com/?p=14261)I felt I would need to get this out there, as it is not something many seem to be aware off . More and more people are starting to use storage solutions which offer 1 large shared datastore, examples are solutions like Virtual SAN, Tintri and Nutanix. I have seen various folks saying: unlimited number […] " vSphere HA and VMs per Datastore limit! " originally appeared on Yellow-Bricks.com . Follow me on twitter - @DuncanYB.
  • Technology Short Take #38 (http://blog.scottlowe.org/?p=3400)This is Technology Short Take #38, the latest in my irregularly-published series of articles, links, and thoughts on various data center technologies. Here's hoping you find something useful! This article was originally posted on blog.scottlowe.org . Visit the site for more information on virtualization, servers, storage, and other enterprise technologies. Technology Short Take #38
  • Nutanix Prism GUI Interactive Mock-Up Available (http://myvirtualcloud.net/?p=5844)Nutanix Sr. Systems Engineer, Tim Federwitz (@VirtuallyGeeky), created a nice interactive mock-up of the Nutanix Prism Administrative Interface.   In Tim’s own words, “I have created a VERY simple, but somewhat functional, slightly interactive look at the Nutanix Prism GUI (the Nutanix Web Console). You can use it from pretty much any device, including mobile … Continue reading »
  • VMware vExpert Program now with quarterly nominations (http://www.vladan.fr/?p=33900)vExpert program nominations is here again. This year change is that new vExperts can get nominated through the year and every quarter the application will be re-examined to perhaps let you in. The are now quarterly nominations into the 2014 vExpert program. We will leave the application open year round and at the end of […] Read the full post VMware vExpert Program now with quarterly nominations at ESX Virtualization . Featured Paper : Top Seven Networking Concepts Every Virtualization Administrator…
  • Free Utility: Thinapp Configuration Editor (http://www.vladan.fr/?p=33893)New free utility which has just been released by loginconsultants.com called Thinapp Configuration Editor allows to modify, build and export their virtual VMware ThinApp applications. Especially useful for complicated applications which needs otherwise to be tweaked and edited via Notepad. The utility has been created by Ralph Jansen and is provided as freeware (registration is required) by […] Read the full post Free Utility: Thinapp Configuration Editor at ESX Virtualization . Featured Paper : Top…
  • Unitrends Entreprise Backup Free version offers to backup 8 VMs – with no time expiry (http://www.vladan.fr/?p=33875)Unitrends Enterprise Backup has an offering which might interest very small shops running VMware or Microsoft Hyper-V hypervizors in their environments. The company offers free edition of their backup software which allows to protect 8VMs in virtual environment running VMware vSphere (or standalone ESXi) or Microsoft Hyper-V. The backup product deploys as a virtual appliance for […] Read the full post Unitrends Entreprise Backup Free version offers to backup 8 VMs – with no time expiry at ESX…
  • VMware vCenter Support Assistant 5.5 updated to match the latest vSphere 5.5 (http://www.vladan.fr/?p=33867)VMware has released recently the latest update to vCenter Support Assistant 5.5, which is a virtual appliance (650 Mb) allowing to configure. The product is free to download, but can only be used for clients on active SNS or for clients buying support per-incident. vCenter support shows as a vCenter plugin through vSphere web client and […] Read the full post VMware vCenter Support Assistant 5.5 updated to match the latest vSphere 5.5 at ESX Virtualization . Featured Paper : Top Seven Networking…
  • Annual Review Time! Are you Ready? (http://professionalvmware.com/?p=4172)It’s that time of year where we all get to engage in the annual review. During this time managers talk with us individual contributors about what we accomplished the previous year and look to the future. These session generally focus on your job performance and your professional growth goals. I’m pretty confident we all have […]

 

KB Articles

My VMware
How to view user permissions in My VMware (2070468)
Date Published: 1/31/2014
How to edit user permissions in My VMware (2070479)
Date Published: 1/31/2014
How to copy user permissions in My VMware (2070481)
Date Published: 1/31/2014
How to merge accounts in My VMware (2070482)
Date Published: 1/31/2014
How to transfer licenses to another account in My VMware (2070485)
Date Published: 1/31/2014
How to change the Super User or Procurement Contact in My VMware (2070491)
Date Published: 1/31/2014
How to locate the Super User and Procurement Contact in My VMware (2070494)
Date Published: 1/31/2014
How to share folders with users in My VMware (2070540)
Date Published: 1/31/2014
How to invite new users to an account in My VMware (2070555)
Date Published: 1/31/2014
How to remove a user in My VMware (2070557)
Date Published: 1/31/2014
How to split or divide Accounts in My VMware (2071251)
Date Published: 1/31/2014
How to update your companies name (2071277)
Date Published: 1/31/2014

VMware Data Recovery
Virtual machines do not appear in backup jobs in the VMware Data Recovery 2.0.2 appliance inventory (2070012)
Date Published: 1/27/2014

VMware ESXi
vSphere Standard Switch is not visible in vSphere Client after rebooting the ESXi server (2014855)
Date Published: 1/29/2014
Creating a RDM volume larger than 2 TB using NetApp SnapDrive 7.0 fails with the error: Incompatible device backing specified for device 0 (2061787)
Date Published: 1/28/2014
Supported UCS Manager versions for certified Cisco UCS Servers (2069758)
Date Published: 1/31/2014
VMware Storage vMotion fails at 21% with the error: Storage VMotion failed to copy one or more of the VM’s disks (2066917)
Date Published: 1/27/2014
Restarting NEC Baseboard Management Controller (BMC) fails with a purple diagnostic screen or ESXi/ESX host becomes unresponsive (2071068)
Date Published: 1/31/2014
Application quiescing with Windows 2008 R2 SP1 and Windows 2012 with vSphere Data Protection, VMware Data Recovery, and third-party backup software (2044169)
Date Published: 1/28/2014
ESXi 5.x host encounters purple diagnostic screen with error: Calling hpvsac driver shutdown (2063748)
Date Published: 1/29/2014
DNS name resolution using nslookup takes up to 40 seconds on an ESXi host (2070192)
Date Published: 1/30/2014
Powering on a virtual machine fails with the error: No bootable device was detected (2058113)
Date Published: 1/30/2014
VMware Storage vMotion of thick provisioned virtual disks may perform better than thin provisioned virtual disks when using VMware vStorage APIs for Array Integration (2070607)
Date Published: 1/29/2014
Unable to upload logs after initiating log attachment for a Support Request in VMware vCenter Support Assistant 5.5 (2070814)
Date Published: 1/29/2014

VMware Horizon DaaS
Authentication slow on portal (2100301)
Date Published: 1/31/2014
Desktop provision stuck at 90% (2100302)
Date Published: 1/31/2014
What ports does the DaaS Agent require (2100303)
Date Published: 1/31/2014
How do I restrict Enterprise Center access to internal networks only (2100305)
Date Published: 1/31/2014
Some GPOs are ignored. Regardless of the GPO setting (2100310)
Date Published: 1/31/2014
Which webcams are supported by the various PCoIP host client configurations? (2100313)
Date Published: 1/31/2014
Setting up RDP 8 for use with Windows 7 client – Republished Microsoft KB Article (2100317)
Date Published: 1/31/2014
AD authentication on Linux VM (2100326)
Date Published: 1/31/2014
Multiple VLAN support (2100329)
Date Published: 1/31/2014
View session timeout defaults to 10 hours (2100331)
Date Published: 1/31/2014
Remote Desktop can’t connect (2100335)
Date Published: 1/31/2014
Gold pattern seal fails – local admin account and the DaaS Agent service are being set to disabled (2100336)
Date Published: 1/31/2014
Improve login time for dynamic desktops (2100337)
Date Published: 1/31/2014
NetApp discovered as NFS (2100338)
Date Published: 1/31/2014
NetApp network best practices (2100339)
Date Published: 1/31/2014
DaaS Agent error – empty configured hostname (2100344)
Date Published: 1/31/2014
How do I verify KMS server configured for a desktop (2100345)
Date Published: 1/31/2014
Appliance fails to upgrade (2100346)
Date Published: 1/31/2014
How to delete a non primary data center (2100349)
Date Published: 1/31/2014
Desktone critical hotfix for Augusta 5.3.2 (DT-4134) (2100352)
Date Published: 1/31/2014
Desktone Platform 5.3.2 Hotfix 2 (DT-4143) (2100353)
Date Published: 1/31/2014
Desktone Platform Supported Languages (2100355)
Date Published: 1/31/2014
REST API example: Assign group to pool using CURL (2100359)
Date Published: 1/31/2014
Admin account automatically logs into desktop (2100360)
Date Published: 1/31/2014
Runonce notes (2100361)
Date Published: 1/31/2014
PCOIP Advanced 3D Graphics Support (2100362)
Date Published: 1/31/2014
Upgrade of org 1000 from 5.3 to 5.4 fails to complete (2100365)
Date Published: 1/31/2014
Gathering information on a down appliance (2100367)
Date Published: 1/31/2014
Desktone Protocol Support Guide (PCoIP/RDP/HTML5) (2100368)
Date Published: 1/31/2014
DVS – Why ephemeral (2100369)
Date Published: 1/31/2014
Migrate Desktone appliances off of NFS and onto local disk. (2100371)
Date Published: 1/31/2014
DB backup (2100372)
Date Published: 1/31/2014
DB restore (2100373)
Date Published: 1/31/2014
REST API – Concurrent user count for a specific tenant domain (2100375)
Date Published: 1/31/2014
How to associate a network with a pool [Tenant policy] (2100379)
Date Published: 1/31/2014
After restore RSA no longer works (2100380)
Date Published: 1/31/2014
REST API – DtTenantReport using curl (2100382)
Date Published: 1/31/2014
SQL query to list user GUID to pattern ID (2100384)
Date Published: 1/31/2014
REST API (with curl) to get list of all active users across ALL enabled tenants (2100387)
Date Published: 1/31/2014
Persistent Desktop workflow (2100391)
Date Published: 1/31/2014
Non-Persistent Dynamic Desktop workflow (2100392)
Date Published: 1/31/2014
The trust relationship between the workstation and the primary domain failed (2100393)
Date Published: 1/31/2014
DaaS Agent domain join successful message (2100399)
Date Published: 1/31/2014
How Do I Upgrade the DaaS Agent using Active Directory GPOs (2100002)
Date Published: 1/31/2014
How Do I Tell Which Version of the DaaS Agent is Installed on all Desktops in a Tenant? (2100004)
Date Published: 1/31/2014
How to Print to a Local Printer? (2100006)
Date Published: 1/31/2014
How Do I Share Local Resources on a Mac? (2100007)
Date Published: 1/31/2014
You Have Been Logged on with a Temporary Profile (2100008)
Date Published: 1/31/2014
How Do I Manage Printers for All of My Desktops? (2100009)
Date Published: 1/31/2014
How Do I Add A Network Pinter for All Users? (2100010)
Date Published: 1/31/2014
Are All Printers Supported? (2100012)
Date Published: 1/31/2014
I Can’t Print With RDP (2100013)
Date Published: 1/31/2014
How Do I Set Up A KMS (Key Management Service) Host? (2100017)
Date Published: 1/31/2014
LDAP search tool (2100018)
Date Published: 1/31/2014
Safari Fails to Launch using the DaaS Mobile Client on iPad (2100019)
Date Published: 1/31/2014
HDX Error 2320 (2100020)
Date Published: 1/31/2014
How Do I Set Up a Default User Profile? (2100021)
Date Published: 1/31/2014
Pool Expansion Fails Because Domain Join Fails (2100022)
Date Published: 1/31/2014
Adobe Reader Crashes When Attempting to Print (2100023)
Date Published: 1/31/2014
Failed to Connect to Desktop – 1030 error message (2100024)
Date Published: 1/31/2014
“No desktops assigned” error message when trying to connect to virtual desktop (2100025)
Date Published: 1/31/2014
Remote Desktop can?t connect to the remote computer for one of these (3) reasons: (2100026)
Date Published: 1/31/2014
Cannot log in to portal and receive error message “Please input valid username and password.” (2100027)
Date Published: 1/31/2014
Cannot login into deskop – error message “The local policy of this system does not permit you to logon interactively.? (2100028)
Date Published: 1/31/2014
Connecting from a WYSE Thin-Client Device (2100029)
Date Published: 1/31/2014
Connecting to your virtual desktop from an iPad or iPhone (2100030)
Date Published: 1/31/2014
Connecting to your virtual desktop from a Mac (2100031)
Date Published: 1/31/2014
Connecting to your virtual desktop from a PC (2100032)
Date Published: 1/31/2014
How Should I Store or Protect User?s Data? (2100033)
Date Published: 1/31/2014
How to Change User Password (2100036)
Date Published: 1/31/2014
How Do I Upgrade CPU/Memory/Storage for a Desktop? (2100037)
Date Published: 1/31/2014
How Do I Prevent Users From Removing the NIC on Their Desktop? (2100038)
Date Published: 1/31/2014
How Do I Restore a Failed Appliance? (2100039)
Date Published: 1/31/2014
What Protocols and Clients are Supported? (2100040)
Date Published: 1/31/2014
Windows Activation Fails – DNS Name Does Not Exist (2100041)
Date Published: 1/31/2014
Connecting to your virtual desktop from an Android device (2100042)
Date Published: 1/31/2014
NetApp Storage Best Practices (2100044)
Date Published: 1/31/2014
How to Use Active Directory Explorer? (2100045)
Date Published: 1/31/2014
How Do I Complete the Deployment Worksheet? (2100046)
Date Published: 1/31/2014
How Do I Register My Windows Domain? (2100047)
Date Published: 1/31/2014
How Do I Create a New Gold Pattern? (2100048)
Date Published: 1/31/2014
How Do I Update a Gold Pattern? (2100049)
Date Published: 1/31/2014
How Do I Add Users or Groups? (2100050)
Date Published: 1/31/2014
How Do I Upload an Existing Image to the Desktone Platform? (2100051)
Date Published: 1/31/2014
How Do I Create a New Pool? (2100052)
Date Published: 1/31/2014
How Do I Update a Pool? (2100053)
Date Published: 1/31/2014
HDX Connections Disappear before Connecting to the Desktop (2100055)
Date Published: 1/31/2014
Unable to reserve pattern because the maximum number of allowed reserved desktops has been reached. (2100056)
Date Published: 1/31/2014
Active Directory is Not in Sync (2100057)
Date Published: 1/31/2014
Desktone Platform Multi-Datacenter Brief (2100058)
Date Published: 1/31/2014
How Do I Turn On Debug Level Logging on The DaaS Agent? (2100061)
Date Published: 1/31/2014
DaaS Agent log file (2100062)
Date Published: 1/31/2014
Why Do The Desktone Appliances Use Open-vm-tools? (2100063)
Date Published: 1/31/2014
Connect to Guest using RDP Fails (2100064)
Date Published: 1/31/2014
How Do I Change the Screen Saver Timeout for All Users on a Desktop? (2100065)
Date Published: 1/31/2014
How Do I Get a Full Screen Display on My Mac? (2100066)
Date Published: 1/31/2014
The IP Address of the Desktop Could Not Be Determined (2100067)
Date Published: 1/31/2014
Cannot Connect To Desktop Because the Virtualization Tools Are Not Running – Advanced Troubleshooting (2100068)
Date Published: 1/31/2014
The Desktop Operating System Does Not Appear To Be Running – Advanced Troubleshooting (2100071)
Date Published: 1/31/2014
Using a Windows Server 2008 R2 as a Desktop (2100073)
Date Published: 1/31/2014
How Do I Find the URL To Continue a Domain Registration (2100075)
Date Published: 1/31/2014
How Do I Change The Host Overallocation Ratios? (2100076)
Date Published: 1/31/2014
How Do I Enable Post Sysprep Commands? (2100078)
Date Published: 1/31/2014
We are Unable to Delete the Pool at This Time. There May Be tasks Running For This Pool. (2100079)
Date Published: 1/31/2014
How to I Redo or Delete the Domain Registration for a Tenant? (2100081)
Date Published: 1/31/2014
The Desktop Will Not Power On and the VMX File is 0KB (2100082)
Date Published: 1/31/2014
Some VMs Do Not Have an Up-To-Date Agent. DaaS Agent must be upgraded. (2100083)
Date Published: 1/31/2014
How to Swap or Update a Language Identifier Flags in The Portals (2100084)
Date Published: 1/31/2014
What do the DaaS Agent Error Codes Mean? (2100085)
Date Published: 1/31/2014
Your Remote Desktop Session Has Ended – Windows Update 2667402 (2100086)
Date Published: 1/31/2014
Desktop does not show correct number of processors (2100087)
Date Published: 1/31/2014
How Do I Force a Full Inventory Update? (2100090)
Date Published: 1/31/2014
How Do I Verify User or Admin Groups? (2100095)
Date Published: 1/31/2014
How to install a CA certificate to a tenant in Augusta (2100097)
Date Published: 1/31/2014
Does Desktone Support Two Factor Authentication? (2100098)
Date Published: 1/31/2014
How Do I Start the Slon Process? (2100100)
Date Published: 1/31/2014
How Do I Stop the Slon Process? (2100101)
Date Published: 1/31/2014
How Do I Reboot the Desktone Appliances? (2100103)
Date Published: 1/31/2014
The Desktop Locks after Login/The Desktop Won?t Unlock (2100105)
Date Published: 1/31/2014
Do You Support Single Sign On? (2100106)
Date Published: 1/31/2014
How Do I Troubleshoot Portal Authentication Failures? (2100107)
Date Published: 1/31/2014
How Do I Verify the GUID Associated with the VMware Network Adapter? (2100109)
Date Published: 1/31/2014
Couldn’t release acquired trigger – clone task stuck in queued state (2100111)
Date Published: 1/31/2014
Enterprise Center: Some Tasks are Hung in a Queued State (2100112)
Date Published: 1/31/2014
How Do I Fix or Update the VLAN ID for a Tenant (2100114)
Date Published: 1/31/2014
Windows XP (64-bit) Fails to Convert to a Gold Pattern (2100117)
Date Published: 1/31/2014
The Domain is Not Available to Validate Login (2100118)
Date Published: 1/31/2014
How Do I Tell Which Version of the DaaS Agent is Installed on a Specific Desktop? (2100120)
Date Published: 1/31/2014
How Do I Set a Support Account for My Service Provider to Access My Enterprise Center? (2100125)
Date Published: 1/31/2014
How Do I Set the Help Desk Email Address for the Desktop Portal? (2100126)
Date Published: 1/31/2014
Shrinking a Dynamic Pool Failed For Some Desktops (2100131)
Date Published: 1/31/2014
How Do I Install Augusta Patch 1? (2100133)
Date Published: 1/31/2014
The Desktop Operating System Does Not Appear To Be Running (2100138)
Date Published: 1/31/2014
The Desktop is Not Listening for Connections on the Configured Port (2100139)
Date Published: 1/31/2014
Cannot Connect To Desktop Because the Virtualization Tools Are Not Running (2100140)
Date Published: 1/31/2014
How Do I Set or Update Quotas for a Tenant? (2100148)
Date Published: 1/31/2014
How to Create a Windows 7 Gold Template (2100150)
Date Published: 1/31/2014
Sizing a Desktop Host for a Specific Number of Desktops (2100154)
Date Published: 1/31/2014
How Do I Add a New Virtual Desktop Host to the Desktone Platform? (2100155)
Date Published: 1/31/2014
Desktone Appliance Backup (2100156)
Date Published: 1/31/2014
Service Provider: Help Desk Training (2100157)
Date Published: 1/31/2014
Service Provider: End User Error Messages – Training Deck (2100158)
Date Published: 1/31/2014
Service Provider: On-boarding Best Practices (2100159)
Date Published: 1/31/2014
How Should I Optimize Desktops in a VDI Environment? (2100160)
Date Published: 1/31/2014
Where can I access the files for Patch 1? (2100161)
Date Published: 1/31/2014
PowerPoint Has Detected That Your Graphics Card May Not Be Configured Properly (2100166)
Date Published: 1/31/2014
Re init slon for both FDB and EDB (2100168)
Date Published: 1/31/2014
All Desktone Appliances are at 100% CPU Utilization/Leap Second Bug (2100169)
Date Published: 1/31/2014
How do I re initialize slon on Fabric DB (fdb) and/or Element DB (edb) (2100170)
Date Published: 1/31/2014
How Do I Increase Debug Logging for Authentication and Active Directory Troubleshooting? (2100171)
Date Published: 1/31/2014
SP appliance install fails – file does not exist (2100172)
Date Published: 1/31/2014
Ericom Licensing Error: License server is in an invalid state (2100173)
Date Published: 1/31/2014
How Do I Restart Services? (2100174)
Date Published: 1/31/2014
How Do I Fail Over a Failed Data Center’s Primary Node to a Healthy Data Center’s Primary Node? (2100175)
Date Published: 1/31/2014
How Do I Fail Back to a Restored Data Center’s Primary Node from a Failover? (2100177)
Date Published: 1/31/2014
How Do I Update Quotas to Reflect Recent Desktop Hardware Changes? (2100178)
Date Published: 1/31/2014
The IP Address of the Desktop Could Not Be Determined ? Advanced Troubleshooting (2100179)
Date Published: 1/31/2014
What is dtRAM and How Does It Work? (2100180)
Date Published: 1/31/2014
All of the Desktops have a 169.254.x.y IP Address (2100181)
Date Published: 1/31/2014
All of the Desktops have a 169.254.x.y IP Address ? Advanced Troubleshooting (2100182)
Date Published: 1/31/2014
Timeout Expired Trying to Clone a Virtual Machine (2100183)
Date Published: 1/31/2014
Can I use Symantec Endpoint Protection? (2100187)
Date Published: 1/31/2014
Timeout Expired Trying to Clone a Virtual Machine ? Advanced Troubleshooting (2100188)
Date Published: 1/31/2014
How Should I Setup Antivirus? (2100192)
Date Published: 1/31/2014
How Do I Apply a Branding to the Enterprise Center? (2100193)
Date Published: 1/31/2014
How Do I Apply a Branding to the Desktop Portal? (2100194)
Date Published: 1/31/2014
How Do I Apply a Branding to Service Center? (2100195)
Date Published: 1/31/2014
What are License Entitlements and how are they used? (2100197)
Date Published: 1/31/2014
How Do I Migrate Desktops to a New Host? (2100198)
Date Published: 1/31/2014
Where Can I Download DaaS Agent Version 5.1.0? (2100200)
Date Published: 1/31/2014
Renaming VM failed. Please check the logs for more information. (2100202)
Date Published: 1/31/2014
Does PCoIP Support Device/Resource Redirection? (2100203)
Date Published: 1/31/2014
What Network Ports are required for PCoIP? (2100204)
Date Published: 1/31/2014
Desktop Crashes/Blue Screens When Installing PCoIP (2100205)
Date Published: 1/31/2014
Desktop Connects but is Black and Then Closes (2100206)
Date Published: 1/31/2014
How Do I Change the Video RAM (VRAM) for a Desktop? (2100208)
Date Published: 1/31/2014
Are There any Known Limitations with PCoIP? (2100209)
Date Published: 1/31/2014
Desktop Connects but is Black and Then Closes ? Advanced Troubleshooting (2100210)
Date Published: 1/31/2014
Users missing from Enterprise Center – ldap error code 34 data 0 (2100212)
Date Published: 1/31/2014
How Do I Prevent Users from Seeing the PCoIP Client Download Link if They Aren?t Using PCoIP? (2100213)
Date Published: 1/31/2014
How Do I Troubleshoot Issues Related to PCoIP? (2100214)
Date Published: 1/31/2014
How Do I Delete a Tenant? (2100215)
Date Published: 1/31/2014
DaaS Mobile Client crashes on IOS 6.x (2100229)
Date Published: 1/31/2014
Users Cannot Connect via dtRAM after a Tenant Upgrade (2100231)
Date Published: 1/31/2014
How Can I Tell Which Version of dtRAM is Installed? (2100237)
Date Published: 1/31/2014
How Can I Monitor PCoIP Performance? (2100238)
Date Published: 1/31/2014
API call for session log off (2100239)
Date Published: 1/31/2014
How Can I Tell Which Desktops Aren?t Mapped To Anyone? (2100240)
Date Published: 1/31/2014
Using PCoIP and Skype (2100241)
Date Published: 1/31/2014
PCoIP (View) troubleshooting (2100242)
Date Published: 1/31/2014
Printing over RDP from a WinServer desktop (2100243)
Date Published: 1/31/2014
How Do I Set The Time Zone For A Windows Desktop? (2100244)
Date Published: 1/31/2014
Virtual machines lose network connectivity (2100245)
Date Published: 1/31/2014
Connect button missing on iPad and iPhone (2100246)
Date Published: 1/31/2014
ESX host lists incorrect used cpu and memory [allocation] (2100248)
Date Published: 1/31/2014
Error when installing Hotfix through Service Center (2100249)
Date Published: 1/31/2014
SP1 Manual upgrade – Non HA (2100250)
Date Published: 1/31/2014
Gold pattern fails to seal – ?Agent STOP message could not be sent? (2100251)
Date Published: 1/31/2014
P25 PCOIP through Dtram does not work. (2100252)
Date Published: 1/31/2014
Optimization for Windows Server 2008R2 to be used for RDS (2100253)
Date Published: 1/31/2014
What Are The Differences Between RDP, HDX and RGS? (2100254)
Date Published: 1/31/2014
PCoIP logs (2100255)
Date Published: 1/31/2014
Remoting Protocol ports (2100256)
Date Published: 1/31/2014
Supported SVGA graphic drivers for PCoIP releases and Window Platforms (2100258)
Date Published: 1/31/2014
VMware View/PCoIP Compatibility (2100259)
Date Published: 1/31/2014
PCoIP software included in VMware View releases (2100260)
Date Published: 1/31/2014
Pool creation stuck at 90% (2100261)
Date Published: 1/31/2014
Connecting to a View Desktop using PCoIP fails with a black screen (2100262)
Date Published: 1/31/2014
clearing stale sessions (2100263)
Date Published: 1/31/2014
How to track a user back to a session and a desktop (2100265)
Date Published: 1/31/2014
Unable to remove host – ‘Cannot delete host manager. Need to remove element assignment first’ (2100266)
Date Published: 1/31/2014
Primary appliance inaccessible at restore time (2100267)
Date Published: 1/31/2014
How to disconnect your PCoIP session? (vs logout) (2100268)
Date Published: 1/31/2014
PCoIP thin client fails connection with error “Unsupported_Version” (2100269)
Date Published: 1/31/2014
Unable to retrieve slony master node – slony has not yet been initialized (2100270)
Date Published: 1/31/2014
Verify user active sessions from tenant FDB and EDB (2100271)
Date Published: 1/31/2014
Determine slon master via desktone log messages (2100272)
Date Published: 1/31/2014
How to verify slon tables have been created (2100273)
Date Published: 1/31/2014
How to verify slon process (2100274)
Date Published: 1/31/2014
Pool creation fails – Error ‘Unable to power on VM’ (2100275)
Date Published: 1/31/2014
Task in Enterprise Center for desktop provisioning out of order [clone|provisioning|NTP]] (2100276)
Date Published: 1/31/2014
Drive and USB redirection not working on IE with ActiveX (2100277)
Date Published: 1/31/2014
Recommended reading – Optimization for Windows Server 2008R2 to be used for RDS (2100278)
Date Published: 1/31/2014
Time synchronization is incorrect between appliances (2100279)
Date Published: 1/31/2014
Desktone Platform Remote Application (RemoteApp) F.A.Q (2100280)
Date Published: 1/31/2014
Using Dell PocketCloud client for mobile access (2100281)
Date Published: 1/31/2014
How to size storage for RDS server (2100283)
Date Published: 1/31/2014
Invalid VM Ethernet Adapter Type (2100284)
Date Published: 1/31/2014
DaaSAgent Warning. Failed to reset the activation/rearm (2100285)
Date Published: 1/31/2014
Agent on VM is not running or not reachable (2100286)
Date Published: 1/31/2014
Pool creation fails – DaaSAgent message – Bad domain info returned (2100287)
Date Published: 1/31/2014
PCOIP connections over dtRAM fail immediately with “connection has timed out” error. (2100288)
Date Published: 1/31/2014
Unable to connect to domain <TENANT DOMAIN NAME> using service account (2100289)
Date Published: 1/31/2014
Upgrade to VMware View for iPAD does not connect (2100290)
Date Published: 1/31/2014
Unexpected error when adding dtRAM configuration in Service Center (2100291)
Date Published: 1/31/2014
Installing 5_1_1_hf3.tgz (Hotfix 3 for Augusta SP1 patch 1) (2100292)
Date Published: 1/31/2014
Augusta 5.2 Patch 1 install fails on non HA configuration (Demo install) (2100293)
Date Published: 1/31/2014
Multi monitor/Dual monitor support (RDP, PCoIP, RGS) (2100294)
Date Published: 1/31/2014
Augusta SP2 billing scripts (2100295)
Date Published: 1/31/2014
Disable SSL 2.0 on Desktone appliance (2100296)
Date Published: 1/31/2014
Manually verify Desktone packages installed on an appliance (2100298)
Date Published: 1/31/2014
Show quota for all tenants (2100299)
Date Published: 1/31/2014

VMware Horizon View
View Manager reports linked clone desktops as Already Used (2046638)
Date Published: 1/28/2014
Security Protocols and Cipher Suites Supported by Horizon View Client 2.3 for Windows, iOS, and Android (2070407)
Date Published: 1/28/2014
Location based printing incorrectly maps printers based on the IP address of the virtual machine instead of the client IP address (2051127)
Date Published: 1/28/2014
Versions of Active Directory Supported in Horizon View (2070887)
Date Published: 1/28/2014
Horizon View Client 2.2 and 2.3 for Windows cannot connect to a server if the server short name is used (2070618)
Date Published: 1/28/2014

VMware Horizon Workspace
FAQs on VMware Horizon Workspace 1.5 password expiration issue (2059370)
Date Published: 1/30/2014

VMware IT Business Management Suite
Breaking the lock of an inactive job in Flow Manager fails with the error: Requested action or API does not exist (code:1049) (2071095)
Date Published: 1/31/2014

VMware Service Manager
VMware Service Manager 9.x warning message contains incorrect date and time: Your session is due to expire at [date and time] is incorrect (2071258)
Date Published: 1/31/2014
Bar graphs in scheduled reports do not display correctly in VMware Service Manager 9.x (2071275)
Date Published: 1/31/2014
In the VMware Service Manager workload screen the active record is opened instead of the selected one (2071284)
Date Published: 1/31/2014
Problems with customising contract expiry notification email templates for contracts in VMware Service Manager 9.1.x (2069990)
Date Published: 1/31/2014
Calls remain in Review Mode when taking action on another officer’s calls in VMware Service Manager (2070539)
Date Published: 1/28/2014
SLA Clock suspension time is included in the VMware Service Manager request SLA breach calculation (2070686)
Date Published: 1/27/2014
Cannot update the request Target Date the VMware Service Manager customer portal (2071281)
Date Published: 1/31/2014

VMware vCenter Infrastructure Navigator
Troubleshooting VMware vCenter Infrastructure Navigator 2.0 deployment problems (2045929)
Date Published: 1/28/2014

VMware vCenter Orchestrator
Attempting to Add a PowerShell Host workflow in VMware vCloud Orchestrator fails on Windows Server 2012 R2 (2070228)
Date Published: 1/29/2014

VMware vCenter Server
Installing vSphere Client 5.0 on Windows 8 fails with the error: This product can only be installed on Windows XP SP2 and above (2042055)
Date Published: 1/28/2014
Editing an existing disk in the Clone Wizard results in the destination virtual machine pointing to the source VMDK (2055664)
Date Published: 1/30/2014
vSphere HA virtual machine failover failed alarm (2064229)
Date Published: 1/28/2014
Unable to open the web management interface of vCenter Server Appliance using Internet Explorer 9 on a Windows Server 2003 or Windows XP machine (2070424)
Date Published: 1/30/2014
Installing, upgrading, and uninstalling VMware vCenter Support Assistant 5.5 (2070787)
Date Published: 1/29/2014
VMware vCenter Support Assistant 5.5 proxy configuration (2070820)
Date Published: 1/29/2014
Virtual machine annotations missing after moving host to different VMware vCenter Server (2004375)
Date Published: 1/30/2014
VMware vCenter 5.1 Update 1 installation fails on Windows Server 2012 (2053731)
Date Published: 1/28/2014
Virtual machine Fault Tolerance state changed alarm (2064223)
Date Published: 1/28/2014
vSphere HA virtual machine monitoring action alarm (2064233)
Date Published: 1/28/2014
Installing or upgrading VMware vCenter 5.5 fails with the error: VmDirRpcServerUseProtSeqEp() failed (2069695)
Date Published: 1/30/2014
Virtual machine creation in Web Client fails with error: The operation is not supported on the object. (2069746)
Date Published: 1/27/2014
Using VMware vCenter Support Assistant 5.5 with multiple users accessing multiple vCenter Servers simultaneously (2070813)
Date Published: 1/29/2014
Accessing the VMware vCenter Support Assistant 5.5 logs for troubleshooting and debugging (2070818)
Date Published: 1/29/2014

VMware vCenter Server Appliance
Search Inventory fails from vSphere Client when using vCenter Server Appliance 5.5 with the error: Login to the query service failed (2063020)
Date Published: 1/28/2014

VMware vCloud Director
Illegal Characters in Entity Names Cause vCloud API Requests to Fail With JAXB Errors (2070294)
Date Published: 1/27/2014
Changing or Renewing SSL Certificates in VMware vCloud Director 1.0.x and 1.5.x (2014237)
Date Published: 1/30/2014

VMware vSphere Data Protection
Full backup scheduler service does not start when the VMware VSphere Data Protection Appliance is full (2053463)
Date Published: 1/28/2014
Backing up virtual machines using vSphere Data Protection fails with the error: E30931 Failed to initiate a backup or restore for a virtual machine because no proxy was found to service the virtual machine (2046947)
Date Published: 1/28/2014

VMware vSphere Replication
vSphere Replication OVF deployment fails with vCenter Extension vService Dependency (2041653)
Date Published: 1/29/2014

VMware vSphere Web Services SDK
VMware vCenter Server event generates for each guest operation invoked on a virtual machine using the VMware vSphere API (2070251)
Date Published: 1/30/2014


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