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image010.pngFROM THE EDITORS VIRTUAL DESK

 

Hi everyone, this week we continue where we left off last week with part 2 of the blog posting on VMware TAM Metrics.

 

 

VMware Technical Account Manager Customer Intelligence Program (Part 2 of 2)

By Eric Crossley
In a previous post, I introduced the Technical Account Manager (TAM) Customer Intelligence Program, some benefits of participating, and one of the key deliverables: the Customer Intelligence Dashboard. It’s worth reading that post if you haven’t already. In this blog I am introducing another important deliverable of the TAM Customer Intelligence Program: the Customer Usage Report (CUR).

 

This is a shorter week with Monday being Memorial Day so I would like to extend my wishes to everyone on this day.

 

Have a fantastic rest of your week and I look forward to speaking to you again next week.

 

Virtually Yours

Neil Isserow

Staff Technical Account Manager, Team Lead

San Francisco, CA

 

image011.pngLOCAL TRAINING CLASSES

 

San Fran

tinyurl.com/m4wmen5 for full list

 

VMware TAM WEBCASTS

 

Official VMware Webcast Site: click here

 

 

On-Demand Webinars:

SDDC:

  • On-Demand: The Software-Defined Data Center: the Future of IT
  • On-Demand: A Practical Roadmap to Moving Beyond Server Virtualization
  • On-Demand: Datacenter Refresh: Traditional vs Converged vs Hyper-Converged (VMUG)
  • Every Wednesday, 3pm EST: VMware Communities Roundtable
  • What’s new in vSphere 6 Security?  Learn here about the new security features in vSphere 6, and also the vSphere Hardening Guide.
  • Top 5 Tips when considering vCenter Architecture Design in vSphere v6.0 are here.
Operations Management:
  • On-Demand: Getting More Out of vRealize Automation, No Scripting Required
  • On-Demand: Log Insight Deep Dive
  • On-Demand: Performance & Troubleshooting – Improving Quality of Service
  • On-Demand: Operational Efficiency – Understanding Waste and Rightsizing your Environment
  • On-Demand: vRealize Operations 6.0 Installation and the Migration from vCenter Operations v5.x
  • On-Demand: What’s New in vRealize Operations 6.0
  • On-Demand: vRealize Operations 6.0: Capacity Management and Planning
  • On-Demand: Four Ways to Maximize the Value of VMware vRealize Operations Manager
  • On-Demand: Take Virtualization to the Next Level with vSphere with Operations Management
  • On-Demand: Take control of your vSphere environment with Operations Management
  • VIDEOS: 50 new vRealize Operations 6 videos available on the vR Ops product website (on the Resources tab), covering Key Concepts, Use Cases, Installation, Analytics Badges, and How To & Tech Tips.
    • New: View 3 additional Log Insight clustering use cases here.
    • New: There is a new Health Monitoring tool for vRealize Suite deployments called vRealize Production Test.  This is an add-on component to the vRealize Suite that ensures the operational status of vRealize Suite deployments from their initial deployment stages to ongoing Production Testing.  Emphasis was placed on vRA and vR Ops.  Get latest version 1.1 here. Read more about it here.
    • VMworld!  Choose from 17 sessions that include Log Insight here.  Learn the breakdown of which sessions are being offered in this area here.
Automation:
  • On-Demand: 5 Ways Cloud Automation Drives Greater Cost and Operational Transparency – Led by Kevin Lees, VMware Principal Architect and Lead Architect for Global IT Operations Transformation.
    • This infographic shows how automating private cloud infrastructure management can improve the efficiency of cloud operations, resource management, accelerated virtualization, and deliver enormous CapEx and OpEx savings.
Networking:
  • New: On-Demand: Learn how NSX delivers a comprehensive security approach for Horizon environments
  • On-Demand: Introduction to NSX  (VMware ViewPoint Training & Certification Webinar Series)
  • On-Demand: VMware NSX – Technical Overview
  • On-Demand: Listen to Martin Casado explain NSX and Microsegmentation
  • On-Demand: A 3-minute summary of NSX and Microsegmentation
  • On-Demand: NSX Distributed Firewall Deep Dive (VMUG)
  • Every other Tuesday, 1pm EST: VMware NSX. Learn how VMware has applied the industry’s leading virtualization operating model to the network through this bi-weekly webinar.
    • Product walk-through demo on NSX can be found here.
    • VMware is once again positioned as Visionary in Gartner’s 2015 Magic Quadrant for Data Center Networking!  Read more here.
    • There are security threats imminent for customers who will not migrate off of Windows 2003 by mid-July, when support ends.  Read more here.  You can use NSX help you through this transition.
Storage:
  • On-Demand: Managing Storage Policies with VMware Virtual SAN
  • On-Demand: What’s All the Buzz about Software-Defined Storage? (Learn about Virtual SAN 6 and vSphere Virtual Volumes)
  • On-Demand: What’s New in Virtual SAN v6.0 – Seeing What’s New in Storage
  • On-Demand: Overcoming Performance Limitations with Dell Flash Storage (VMUG)
    • New: A VMware Virtual SAN Health Check Plug-in is now available here.
    • New: Virtual SAN: An Ideal Choice for Management Storage.  Read more here.
    • Hands On Lab: "What’s New in Virtual SAN 6?"  Click here!
    • Learn about Virtual Volumes here, from Rawlinson Rivera, Principal Architect.
Disaster Recovery:
  • On-Demand: Cloud-Based Disaster Recovery in Action
  • On-Demand: Technical Demo: What’s New with vCloud Air Disaster Recovery
  • On-Demand: Not Your Grandfather’s Data Protection (VMUG)
    • The VMware Feature Walk-Through site has content covering the vCloud Air Disaster Recovery Service.  Watch it here.  (Read more about this new vCloud Air DRaaS offering here.)
Cloud:
  • On-Demand: Build Development and Testing Environments on VMware vCloud Air
  • On-Demand: Set Your Cloud Agenda with VMware vCloud Air
  • On-Demand: Scale Your Mobile App Development on vCloud Air
    • New: Gartner just positioned VMware as Visionary in Magic Quadrant for Cloud Infrastructure as a Service.  Read more here.
    • New:Learn how you can use VMware's Hybrid Cloud to extend your existing applications and for development/testing here.
    • Learn about VMware’s “One Cloud. Any Application. Any Device” value proposition here.
Desktop:
  • New: On-Demand: Learn how NSX delivers a comprehensive security approach for Horizon environments
  • On-Demand: VMware Horizon: Transforming Desktop and Application Delivery and Management
  • On-Demand: Accelerate Your Desktop Transformation Strategy: Six New Additions to Horizon 6
    • New: Watch this video to see how a high-powered graphics workstation looks firsthand with the VMware/NVIDIA TryGrid platform.
    • New: VMware just expanded VMware Horizon Air in the Asia Pacific region.  Now you can take advantage of VMware vCloud Air services for infrastructure-as-a-service and disaster recovery as well as desktop-as-a-service capabilities with Horizon Air.  More here.
    • New:Link Horizon Deployments Together with Cloud Pod Architecture.  Read more here.
    • New: Use Horizon View to Access Virtual Desktops Remotely – without a VPN.  Read about it here.
    • New:Have you heard about the new VMware User Environment Manager (UEM), which offers personalization and dynamic policy configuration across any virtual, physical, and cloud-based environment?  Read more about it here.
Troubleshooting:
  • On-Demand: Webinar on Troubleshooting  VMware vSphere [V5.5], covering SSL certificates, networking, storage, VMware vCenter SSO, and more.  Read more about it here. (VMware ViewPoint Training & Certification Webinar Series)
Scheduled Webinar Events:Jun 3:  Troubleshooting Strategies for vSphere 6 (VMware ViewPoint Training & Certification Webinar Series)Jun 3: vR Automation: Cloud Business Management with vRealize Business (Getting More out of vRealize Operations 6.0 Webinar Series)(Link forthcoming)Jun 4: Annual Carolinas VMUG Summit in Charlotte, NC.  Agenda is here.Jun 15: VVOLs, Storage – led by Cormac Hogan (TAM Customer Webcast Series) (Link forthcoming)Jun 17: Using vRealize Automation and NSX to Deploy and Secure Multi-tiered Applications (Getting More out of vRealize Operations 6.0 Webinar Series)(Link forthcoming)Jul 23: 5 Ways Cloud Automation Drives Greater Cost and Operational Transparency  (TAM Customer Webcast Series)  (Link forthcoming)
Aug 30-Sep 3: VMworld 2015
  • Registration: here.
    • Pricing: here.
      • Early Bird pricing in effect until June 9th.  See attached for more details.
    • PSO Credits:  Use 22 PSO Credits to buy your ticket.  FAQ’s are here.  10 ticket limit per organization.  Credits must not expire before the end of VMworld.
    • TAM Day: Sunday Aug 30th, 10am-6pm.  These invitation-only, customer sessions will focus on the most timely and pressing business and technical issues.  Select the TAM Day Package by entering TAM2015 in the promotion code section.  Read more here. (Already > 25% full.  Sign up now here if you think you’ll be going to VMworld this year to reserve your space.)
    • VMworld Session Voting is now open!  Click here to vote on your favorite sessions.  There are 1413 total sessions from which to choose.  (Please vote for one of our local Raleigh teams  —> 5675 Unleash the Power of vRealize Orchestrator for the Operations Team)
    • Training Discount: You can maximize savings on training classes by signing up for pre-conference training courses or discounted self-paced courses during VMworld registration.  Get more details here and here.

 

VMUG100,000 members strong!  This vibrant VMware community welcomes you to network, learn best practices, and share ideas about VMware solutions.Program for VMUG Advantage subscribers: EVALExperience by VMware – a renewable 365 day, non-production license so that you can access and evaluate the latest and greatest VMware products.  Click here for the press release, here for the blog, and here to sign up!- VMUG Feed4ward mentor program.  Learn more here.- VMUG eLearning Webcast Page: Click here- VMUG eLearning Center: Click here- VMUG wiki: Click here- Webcast Archive File Library: Click here  (Latest additions: Keeping Up with VMware Backup & Recovery Challenges of the Software-Defined Virtual Data Center)

 

Scheduled VMUG Webinar Events:May 27: Examining Your Security Posture in the Software-Defined Data Center (Trend Micro)Jun 2: The Potential Business Value of Low-Latency Flash (tegile)Jun 4: Annual Carolinas VMUG Summit in Charlotte, NC.  Agenda is here.VMware Education:
  • New Courses:
    • VMware vRealize Operations Manager: Install, Configure, Manage [V6.0] - click here
    • VMware vSphere: Bootcamp [V6] - click here
  • Have you seen VMware’s new Operations Transformation Videos on VMwareTV?  Watch:
    • Green vs Grey – Rethinking Your IT Operations – here
    • Transforming Your IT Operations - here
    • Blog: Turning IT Operations Management Dreams into Reality – here
    • Blog: VMware vRealize Code Stream: Is DevOps Tools or Transformation? - here
  • Are you working with vCenter Server High Availability?  Check out KB 1024051.  There’s been a re-write of the vCenter HA KB to call out what vSphere HA solutions are supported and available, and what VMware’s stance is on 3rd party HA solutions.
  • Have you heard about VMware’s Project Enzo– a next generation hybrid cloud architecture designed to transform virtual workspaces?  Learn here about how VMware plans to transform desktop computing.
  • In an annual survey of the state of the software market, 91% of respondents agreed or strongly agreed that VMware’s applications are easy to manage, apply patches, maintain, and upgrade.  93% agreed or strongly agreed that it is easy for them to understand and manage usage of and spend for VMware’s applications.  Who came out near the bottom?  Clickhere to find out.
If you missed it last week….
VMware offers many ways to get trained in VMware products and solutions.  These include Classroom, Live Online, Online self-paced, Lab Connect, On Demand, Instructional Videos, ViewPoint Webinar Series, VMware TV on YouTube, Partner University, Hands On Labs, The Learning Zone, SolutionTracks, Demos on Demand, Online Events, Local Events, Beta classes, VMworld, Partner Exchange, Partner Library, vBrownbag, and VMUGs.  If you’d like to learn more about any of these, please reach out and let me know.

image012.pngNEWS AND DEVELOPMENTS FROM VMWARE

GENERAL NEWS

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    Introduction to VMware NSX - KBTV Webinars (http://blogs.vmware.com/kb/?p=6579)Continuing on with our current series of KBTV Webinars, here we have the eighth webinar titled: Introduction to VMware NSX which provides an overview of what NSX is, and how it relates to the SDDC (Software Defined Datacenter). NOTE: This video is roughly 37 minutes in length so it would be worth blocking out some time to […]

     

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    Fresh vSphere 6 KB articles! (http://blogs.vmware.com/kb/?p=6567)vSphere 6.0 has been out now for a few weeks and you early adopters have been busy kicking the tires. We've heard some very encouraging things about this release ie: the web client improvements. It's always interesting and top of mind for us to see what issues emerge in everyone's environments and we monitor support […]

     

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    The CMO-CIO partnership (http://blogs.vmware.com/cio/?p=130)The CMO-CIO partnership Common Goals, Unified Approach, Unique Capabilities By Bask Iyer, CIO, VMware There is a lot of chatter about tension and conflict between IT and Lines of Businesses (LOBs)for a variety of reasons. The discussion around bi-modal IT follows this narrative: Traditional IT is slow to respond to business needs; is not at […]

     

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    VMware EVO:RAIL Ships New Software Releases (http://blogs.vmware.com/tribalknowledge/?p=3994)By Mornay van der Walt, vice president, EVO:RAIL Group, VMware Today, I’m pleased to announce we have shipped new releases of the VMware EVO:RAIL software. These latest releases address some of the wide-ranging feedback we have received from our customers and partners over the last six months with regards to scale, hardware monitoring, serviceability automation, […]

     

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    DRS Keeps VMs Happy (http://blogs.vmware.com/vsphere/?p=17376)Since the introduction of Distributed Resource Scheduler (DRS) almost 10 years ago, it has become the most trusted way to ensure virtual machines are running at their peak performance. Over 80% of customers that have introduced DRS use it in fully automated mode, which allows for automatic placement and rebalance operations that simplifies capacity planning […]

     

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    vCenter Server 6.0 Availability Guide (http://blogs.vmware.com/vsphere/?p=17325)vCenter Server has become a mission critical part of most virtual infrastructures. It can be a single point of failure if it is not designed for availability. vCenter Server 6 has many changes relating to vCenter Server and its components and careful consideration has to be made in the design of its architecture. There are […]

     

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    Project Lightwave Now Available (http://blogs.vmware.com/vsphere/?p=17361)Project Lightwave Now Available Today, we are happy to announce that Project Lightwave, an identity and access management project for cloud-native apps, has been released as a free, open source project and is now available via GitHub and JFrog Bintray. Project Lightwave was originally introduced last month (read the news release). What is Project Lightwave? […]

     

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    Simple VDI Load Testing with View Planner (http://blogs.vmware.com/consulting/?p=2261)By Jack McMichael, Solutions Consultant In the last few years it seems the number of customers asking for assistance in re-evaluating their “VDI 1.0” infrastructure is increasing at a faster rate than ever. It makes sense when you consider that in the rush to achieve datacenter consolidation many administrators were under pressure to just “make […]

     

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    Enhance Infoblox DDI control using vRealize Log Insight (http://blogs.vmware.com/management/?p=7088)Networks and networking requirements are rapidly evolving and leading to innovations that are driven by changing trends in security, cloud infrastructure, virtualization, IPv6, and the changing face of the Internet. This impressive trend list requires equally advanced solutions for managing critical network services in the physical, virtual, and cloud environments. Infoblox’s industry leading integrated, centrally […]

     

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DESKTOP

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    Enterprise mobility news recap: May 18-22 (http://blogs.air-watch.com/?p=36634)Welcome back to AirWatch Weekly Recap! Today we will highlight a new Google button, share ACE founding partners’ thoughts on the App Configuration for Enterprise program and provide a mobile wallet update. Google is partnering with retailers like Macy’s to add a “buy button” to some search results. Mobile shoppers will be able to add […]

     

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    Colegio Mirasur prepares students for technology influenced world (http://blogs.air-watch.com/?p=36559)Colegio Mirasur is one of the leading educational institutions located in Madrid, Spain. The education institution teaches students ages 3-18 that ranges in grades kindergarten through high school.  In alignment with Colegio Mirasur’s mission, teachers and administrators prepare students, “for a world defined by technology and globalization,” says Pedro Sampedro, president of Colegio Mirasur. The […]

     

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    VMware Horizon Air set to Expand in Asia Pacific Region ()Today, I’m excited to announce the scheduled expansion of VMware Horizon® Air™ cloud services into two major markets in the Asia Pacific region – Australia and Japan. This is another example of the growing footprint and interest in cloud-hosted services by VMware from customers around the world. Customers can now take advantage of VMware vCloud® Air™ services for infrastructure-as-a-service and disaster recovery as well as desktop-as-a-service capabilities with Horizon Air. With this expansion…

     


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PARTNER

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    New Desktop Assessment Tool (it's Free) (http://blogs.vmware.com/partnernews/?p=1772)Leverage this partner kit to accelerate your sales cycle and increase your deal size with SysTrack Desktop Assessment, the latest collaborative offering from Lakeside Software and VMware. This is a free cloud assessment service using vCloud Air to accelerate the assessment of customer environments for VMware Horizon solutions. Use this offering to assess and analyze […]

     

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    The Renewals Train Has Arrived (http://blogs.vmware.com/partner/?p=2483)Attention VMware partners… opportunity is calling. The Renewals Campaign is here. This campaign focuses on current vSphere customers who are approaching the 90 days to renewal date (for their non-ELA transactional business), and are good candidates for the following products aligned with Power Plays: VMware vSphere with Operations Management VMware vSphere with Operations Management + […]

     


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MORE NEWS AND DEVELOPMENTS FROM AROUND THE WEB

  •  

    Using Mr Meeseeks as an Operations Automation Model (http://wahlnetwork.com/?p=13285)What can Mr Meeseeks, a magical cartoon gummy guy, teach us about operations automation? Find out in this wacky post! The post Using Mr Meeseeks as an Operations Automation Model appeared first on Wahl Network . Related posts: vRealize Automation and Operations Play Nice Together Using GitHub for your PowerCLI Scripts Automating and Enforcing a Consistent vSphere Configuration The Bajillion Spiffy Upgrades to vRealize Operations 6.0 Thoughts on vSphere DRS and Data Center Load Balancing

     

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    VAAI support in vSphere Standard and up as of 6.0! (http://www.yellow-bricks.com/?p=16243)Advertise here with BSA After some internal discussions over the last months it was decided to move VAAI (vSphere APIs for Array Integration) and Multi-Pathing down to vSphere Standard as of 6.0. Main reason for this was that Virtual Volumes, by many considered as the natural evolution of VAAI, is also part of vSphere Standard. So if you have vSphere Standard […] " VAAI support in vSphere Standard and up as of 6.0! " originally appeared on Yellow-Bricks.com . Follow me on twitter -…

     

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    This host currently has no network management redundancy (http://www.yellow-bricks.com/?p=16231)Advertise here with BSA Bumped in to this a billion times by now, and I wouldn’t recommend applying this in production but for your lab when you need to take clean screenshots it works great. I’ve mentioned this setting before but as it was part of a larger article it doesn’t stand out when searching so I figured I […] " This host currently has no network management redundancy " originally appeared on Yellow-Bricks.com . Follow me on twitter - @DuncanYB. Pre-order my upcoming book…

     

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    Deploy VCSA 6.0 firstboot error (http://www.yellow-bricks.com/?p=16225)Advertise here with BSA I was doing some tests in my lab and while deploying a new VCSA 6.0 I received an error that firstboot was unsuccessful. Not really a great error message if you ask me but okay. I had already validated DNS twice before I got started, but I checked it again just in case… DNS was […] " Deploy VCSA 6.0 firstboot error " originally appeared on Yellow-Bricks.com . Follow me on twitter - @DuncanYB. Pre-order my upcoming book Essential Virtual SAN via Pearson today!

     


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KB ARTICLES

Latest articles not available at time of going to press please go to http://blogs.vmware.com/kbdigest/ to check for the latest KB articles.

 

DISCLAIMER

While I do my best to publish unbiased information specifically related to VMware solutions there is always the possibility of blog posts that are unrelated, competitive or potentially conflicting that may creep into the newsletter. I apologise for this in advance if I offend anyone and do my best to ensure this does not happen. Please get in touch if you feel any inappropriate material has been published. All information in this newsletter is copyright of the original author. If you are an author and wish to no longer be used in this newsletter please get in touch.


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