Many people rushed to their social media to take on the retail agent head on. This has happened for the second day in a row and the buyers are suffering. Many stores are only accepting cash and gift cards which is a total outrage. Such a major retail giant must not be allowing such incidences with such frequency. This happens after Target suffered a global point-of-sale machine outage on Saturday. The checkouts were down for a time of more than two hours.
Target has maintained that they can “confirm that this was not a data breach or security-related issue” and that “no guest information was compromised at any time.” The company said that an “internal technology issue” was the result of this outage. They made no comment on the specifics of this incident.
Company reputations suffer greatly when data breaches occur. That’s why companies increasingly seek security testing services these days. Security breaches are a make or break for any business today.
In 2013, a data breach occurred and the company was forced to pay $162 million in expenses.
Jenna Reck, a spokesperson for Target, recently said:
“Like many other companies, Target uses NCR as a vendor to help accept payments, and on Sunday afternoon NCR experienced an issue at one of their data centers. While this was not an issue within Target’s technology system, Target was unable to process select card payments at some stores for about 90 minutes. The issue is now resolved and payments are going through normally. Additionally, we can confirm that this was not a security-related issue and no payment information was compromised at any time. Although this was unrelated to Saturday’s issue, we know many guests had a frustrating shopping experience in our stores this weekend. For that, we are truly sorry. We never want to disappoint any guests and we’re working tirelessly to ensure these issues don’t happen again.”
Updated with comment from Target.